BancorpSouth Bank US, Hattiesburg

The vice president Lisa Morrow is very racist and looks like tales from the crypt. When doing your checking slips even if you put your business name on the slip it doesn't matter. It's about what the machine reads. So basically the tellers are only there to count not read. My account number was off by one digit but my business and address was on the slip. Vickie became very unprofessional when telling me it was all my fault and how the teller didn't have to check to see if the account she deposited my money in matched what was on the slip. Now if I was a white woman I do believe she would've been more professional. It's only one black that I've seen in this branch.She also accused me of trying to steal an extra 3,000 dollars.I personally will never use this branch again because Vickie it's 2022 and blacks don't take kindly to disrespect! BLACK LIVES AND BUSINESS DO MATTER! #BlackLivesMatter #VicePresidentLisaMorrow

I called this branch for an important, time sensitive document I need this morning, but I thought I’d called a different branch so I went there first after work. The person I spoke with from the other branch was rude and dismissive and told me they couldn’t help me today, so by the time I reached the 98 Place branch in 5:00 traffic, it was close to closing. Logan James Smith was more than happy to help me, though, and she was shocked and highly upset on my behalf at my not being helped by the employee at the other branch (she is who I spoke with this morning and I explained why I was so late arriving) and she made a note and promised to address it with her boss Monday. Logan genuinely cares about her customers, and late Friday afternoon after a long workweek, that was very appreciated.

If you're looking for unprofessional this is your branch!