Austin Bank W Lennon Dr, Emory

A reliable bank would close an account with a reasonable notice and considering I've been with this bank for a minute. The teller let me know my funds deposited this morning were readily available...I was just informed that's not the case. I think this bank needs to update how they do business. And I asked the guy this morning if I needed to switch banks and he informed me...if that's what you need to do...well let's not try to keep existing business. Wow, it's a good thing not every business thinks like this. Round 2 now they send me a letter informing me that my enrollment in the rewards program has been cancelled. So they deducted from my account this month for this very service then cancel my rewards. I'm seriously trying to figure out how this bank is keeping customers.

This is a great bank. The location in Emory is in a good location, easy in easy out.

Austin bank is a terrible bank. They block my debit card every month when my cell phone bill is blocked due to fraud detection and then I cannot get it unblocked until someone is at this damb bank so Monday to Friday only during business hours when it's not a holiday. If you want to have access to your money this is not the bank for you

We have been a customer of Austin Bank for only nine months, but we're really pleased with the friendliness of the staff and the help needed to open our accounts. Love the small town atmosphere.

we have been banking here for around 20 years, great friendly people