At Home in Key West Truman Ave, Key West

I've rented from At Home In Key West for three years as an annual renter and must say what a pleasure it's been to have dealt with such a professional organization. The Keys are rife with slumlord horror stories, with a high cost of living and a shortage of housing. At Home In Key West is a wonderful exception. They are quick to address property concerns and every issue I've had has been addressed promptly. They make it a point to help existing tenants find housing when leases run out, or a property owner falters. This fact provided invaluable peace of mind for me during the Hurricane Irma aftermath. Thanks to the team for such great service!

My husband I have stayed at several different locations on the island. The Truman anex was by far our best experience. It is quite and residential with a true feeling of being at home. Best location as far as being about the half way point from Mallory Square and Sountherm most. We loved being just two blocks to the Green Parrot. AHIKW was nothing but a pleasure to deal with. Our vacation rental at City Cay was so clean and modern we had no complaints at all.

Just returned from a stay at Duval Sea Turtle through At Home Key West and this property exceeded our expectations. It was a great location in easy walking distance to everything on Duval. The unit was spotlessly clean and everything was in working order. The air-conditioning worked great (important in Key West), the guest bedroom upstairs could get a little warm but closing the curtains during the day and leaving the bedroom door open during the day helped tremendously. There are also ceiling fans in all of the rooms. The property is stocked with just about anything you can think of in the kitchen (I mean anything... there was even a slow-cooker in one of the cabinets!) and cleaning supplies (including dish soap). The beds and baths were all well stocked, lovely fluffy towels (and plenty of extras), beach towels for the pool, extra sheets, cleaning supplies, etc... The unit was very quiet, no traffic noise and no noise from Duval. Did not hear anything other than the occasional rooster. It is also an end unit so plenty of light. Nice balconies on main floor and off of the master suite on the second floor, both had ceiling fans. Parking garage is a little tight but the parking space was plenty big (we were traveling with a Chevy Suburban and were able to get into the spot. There is a large elevator from the parking garage up to the main courtyard were the units were accessed. Everything is gated so no problems with security. Large pool deck with a nice shallow pool. perfect for cooling off Wi-fi was great, no issues getting connected. Easy check in and check out process. Would not hesitate to stay here again!

Our experience was wonderful! Tranquility was absolutely adorable! The property was clean and well kept. The agents at At Home in Key West were all knowledgeable and extremely helpful. I would highly recommend them and would book through them again!

Our stay at 1800 Atlantic was wonderful. The kitchen was fully stocked with appliances and utensils (more than I have at my own home). We really enjoyed the pool and beach amenities. Very clean.

Loved our stay at Casa. Grande! Plenty of room and bathrooms. Pool was a bonus. Location was great just half a few hundred feet to Duvall Street. The only thing that did not work was the cable/satellite TV, which didn't bother us much at all as we stayed busy with activities.

Our time in Key West was amazing, and very special. Our little cottage at the Osprey community was perfect for our needs, and in a perfect distance to all we wanted to do. We would definitely stay here again!! I highly recommend At Home in Key West!!

11/7/17: Stayed at Paradise Place for 7 days. Our unit was without WIFI & cable for 5 of those days.Not a huge deal but definitely an inconvenience. The unit was nice and clean. Location isn’t great if you’re planning on spending time on Duval Street. Would recommend renting bikes. Appears there are no restrictions regarding noise because a group checked in above and next to our unit after our 3rd day and were partying every night in the side yard until 4:30 AM the next morning. The young lady who manages the unit was GREAT! She did everything in her power to get the internet & cable up and running which resulted in contacting AT&T to make a service call.

RUN do not walk away from them!! If you rent from them do not expect your deposit. I should of left immediately when I found a dead reptile in pieces smelling and floating in the pool for days 10 ft. from my front door. Their workers warned me not to stay and later on the neighbors advised the same. The owners were not liked by the neighborhood as I found out later. I had to ask to have the place cleaned of cock roaches, drug paraphernalia, pubic hair and black mold in and under this rental on Duck Ave. My daughter could not spend the night because she was not on the lease and more......I have pictures to prove this atrocities.

We are entering our third year of working with At Home in Key West as rental owners, and we are very happy with everyone there. In 2013, I literally walked in off the street with no appointment, and asked if someone could sit down with me and talk through the things to know about buying a house in Key West. Robin herself spent at least an hour with me explaining the various neighborhoods, pricing options, and "facts of life" that are unique to Key West. Looking back, I realize realtors probably get a lot of visits from people who say they want to move to Key West, but nothing finally comes of it, so it's especially telling that she personally took so much time with me. She assigned one of their realtors, Sharon, to us, who drove us through every neighborhood in Key West so we could see the characters of each different area. Sharon then became our buying agent, and helped us through the purchase process, making herself available to us 24/7 with answers, guidance, and support. The staff at At Home in Key West, including Gale, Libby, and Sybille, guided us through the many things we needed to know to set up our house for renters. They advertise our house, find clients for us, pay all the taxes and fees on our behalf, clean the house after each guest checks out, and let us know if there is a maintenance situation (which they usually also handle for us). I have yet to call, e-mail, or walk in to At Home in Key West and not have someone immediately respond or take the time to sit with me and discuss whatever is up. We consider everyone at At Home in Key West to be friends as well as business partners, and our experiences with them have only reinforced that view.