Assurance Financial Helton Dr, Florence

Barbara is always available to answer any questions I may have for my clients. As a realtor, communication is the key to all success. I appreciate her professionalism but mostly her genuine and caring personality.

Christian was great during the buying of my home five years ago, but now that I have a insurance claim for hail damage on my roof, the insurance sent money for roof six months ago but Assurance Financial has only released a small portion of the money. Assurance Financial refused to send any more money unless I do the work on roof but I don't have it and that's why you carry homeowners insurance. Stay away from this company because I have begged them to send enough money to at least pay roofers for materials before my home is ruined.

Barbara is a great communicator! She kept us informed of every step. When we had questions she thoroughly explained and never showed impatience when explaining even when our questions ended up happening at 9pm or on the weekends. Barbara is very kind,caring and encouraging. She made us feel like we had been friends with her our whole life!

Our transaction was unique because we relocated from 2300 miles away. We began working with Justin at our home in CA and continued during our trip to our new home in Alabama. Justin was there for us step of the way and made one of the biggest decisions of our life an easy transition. Justin has great communication skills and is very professional and easy to work with. We highly recommend him to anyone who is looking to purchase or refinance a home! Thank you so much, Justin!

We told Justin our goal and he did the math to see if refinancing made sense. My husband and I went over it and decided to refinance. Justin went beyond our expectations and helped us do the math on how to reach our early pay off goal. His customer service is top notch!

Dealing with Justin was great. He told us what to expect during the entire process, kept us informed and made everything easy. If we had questions, he promptly answered them. I would heartily recommend Justin to anyone who wants to deal with a courteous, efficient and competent professional.

Barbara Gaston is organized, efficient, and ensures all parties are taken care of throughout the loan process. I highly recommend her and will continue to send referrals her way!

Justin made things very easy for us to understand. He gave us options on loan programs and the pros and cons of each. He reached out to us quite frequently to make sure we were good with everything. Uploading documents on the website was really easy. He made the process stress free for us. Great job, Justin. Thanks a lot!

Barbara Gaston with Assurance Financial was awesome. She was always on top of things, always answered phone, returned calls and responded to text. I would recommend her and her company to anybody. She works hard for you, and she gets things done. Awesome is all I can say.

Justin Dorrow did a great job communicating with us throughout the process, and worked very hard to get us the best rate. I also appreciated being able to complete most of the paperwork on line. If we were to buy another house tomorrow, we would go back to Justin.