Associated Credit Union N Park St, Carrollton
1219 N Park St, Carrollton, GA 30117, United States
https://www.acuonline.org/home/resources/locations#carrollton
- SaturdayClosed
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–5PM

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Reviews
P
This bank will always charge 30$ for overdraft fees. If you turn off overdraft, they will STILL charge you but not let the transaction go through. They 1st told me I could undo overdraft charges 4 times per quarter, and then I was told 3x per quarter, and now was just told 3x per year. I don't approve of these money hungry tactics.
Thank you for your membership! We have sent your comments to our retail services team to review.
P
My husband and I opened a shared account months ago thinking it would be beneficial to have a credit union. This bank is HORRIBLE! We have to call in weekly to unlock my husband’s card. The representatives that answer say they cannot help that we have to wait for normal business hours to call in. When we get upset and not so nice, they then change the story to there is no lock on our account. They put a maximum daily spending limit on our account. They can’t give us a reason as to why our cards consistently get locked. We also only are allowed ONE online account. Meaning that when my husband created it, I can’t login without a secure code from his phone, even though it is a SHARED account.
Thank you for your membership! We have sent your comments to our retail services team and Carrollton branch manager to address.
O
This financial institute bank put a limit on the amount of money that you can spend per day. They only allow you to spend $15 00 A-day if you want to spend more you have to call them and ask mommy and daddy to raised your lim mind for 24 hours betwee 8am and 5 pm. They treat you as if you are a teenager that needs a bigger allowance. Daddy can you gave me some more money please. No wait tell tomorrow. If they are going limit your founds at least have away to raise the limits after hrs.
r
Very difficult to deal with. After calling and setting up a car loan, I went to the Carrollton branch with what I was told I needed. That didn't go as planned. What should have been a short and simple process turned into a 1.5 hour fiasco. Website is substandard to put it nicely. This bank seems to be about 25 years behind my primary bank. Drive thru is no longer open when I go by but I am welcome to deal with an ATM instead of a person apparently. Paid off loan I spoke of this week but even though the funds from my primary bank have been transferred to acu I still have to wait 10 days to have the title released. I cannot wait to close my accounts and be finished with this absolute joke. I absolutely do not recommend this bank to anyone.
Hi! Thank you for your comments! We did replace our DriveThru this past year with a Live Teller ITM to extend the hours of operation to 7am to 7pm to serve our members who are unable to make it during traditional banking hours. Regarding your loan we have sent your comments to our lending team for them to review our policies and make sure they are in line with the other financial institutions in our area.
a
Have been a member for many many years. Customer service is certainly not what is once was. Today 2/13/21 we took a large check for deposit via Live Teller which is claimed to be available 9-1 on Saturday's. Drove 30 minutes to get to this branch at 9:38AM. (LIVE TELLER CURRENTLY UNAVAILABLE) is what we were met with. I believe this experience will be my last with ACU. Time to at least try a different bank.
Hi Mr. Gruca, Thank you for your membership. We apologize for the inconvenience of driving to our Carrollton Branch while our Live Tellers were unavailable. All ACU Branches were closed on Saturday and Monday in observance of Presidents Day! We are excited to say that our ITMs can accept cash and check deposits 24/7! We hope that you will give ACU another chance and if you have any questions please reach out to the Carrollton branch manager. She will be happy to assist you.
A
Frustrating customer service. They tell you one thing and then 'sorry we can't do that' another day. I just need clear communication.
Aleshia, I'm so sorry for the confusion. Mistakes can happen, but our team is continuously being educated and updated on our policies. Please don't hesitate to speak with our Carrollton Branch manager or lead anytime you give us a call and have questions. Thank you for your membership.
V
I don't think it even deserves a star. I went to open an account. This was not a friendly group. I filled out a very long extensive application. Then I sat a long time with no one saying or explaining anything to me. They did a full background check while I sat there. I had to answer questions that made no sense. I had to identify who lived at my residence. I had to identify counties I never heard of and people I've never known. I only wanted a account. I was told I needed a birth certificate. I'll pass. It felt more like they really didn't want me there. Feeling is mutual.
Thank you for your comments! We have forwarded them to our branch leadership team and want to sincerely apologize that this was your experience while trying to open and account with us.
B
This particular branch is a co op of my regular bank,I have been coming here for about 2.5 years now after a move. I have always been greeted upon entering everyone has always been very friendly and helpful never had any issues with this bank other than they are not open on Saturday.
Mr. Hubbard, thank you so much for the kind words about our Carrollton team. Our team is here to serve you however best fits your needs. We look forward to serving you for many years to come.
B
This location is great, never busy and fast. Staff here is great. Online banking is good. Loan process is a little annoying. Have a 700 credit score and make good money. I own my own business and no debt. The loan officer was avoiding me as if I was a huge credit risk. After a week of going back and forth I gave up. I went to state Farm had the auto loan in 45 min.
Hi, thank you so much for your membership!
J
Had my card info stolen. Had to put a stop on the card and of course it’s friday and they are not open on a Saturday , how convenient. Thanks for nothing. I will have to travel over an hour away just to get a new instant card or wait 7 to 10 business days for a card from the main office.this is the second time this has happened to me. Why can’t you open on Saturday?????? This is in acceptable. Not happy with this at all
Thank you for your comments! We have sent them to the appropriate team to discuss options on how to better serve our members!
Personal loan Providers Nearby in Carrollton
FAQs
1. How to Contact Associated Credit Union?
You can get in touch with them at +1 770-830-6355 or visit their website and submit your application form.3. How Can I Apply for a Loan from Associated Credit Union?
To get loans from Associated Credit Union, you can submit your application form on their website or visit their physical store. You may be asked to go there with your vehicle when getting car title loans. Explore our site to learn more about online car title loans.5. How Should I Do When I Could Not Repay My Loan?
Missing payments on a loan can have negative effect on your creditworthiness. Contact your lender when you have difficulty on the loan repayment.
2. How Do I Get to Associated Credit Union?
You can find this company at 1219 N Park St, Carrollton, GA 30117, United States. View maps and get your direction to Associated Credit Union.4. Is Associated Credit Union an Agency or a Lender?
Associated Credit Union is a Credit union helping you out of financial emergency. Check our site to get personal installment loans for financial emergency.6. Does Associated Credit Union Offer Bad Credit Loans?
Yes. You still have chance to get loans with Associated Credit Union even with bad credit scores. It is also available to get installment loans with poor credit via our platform. You can also get more information about an installment loan via our platform!