Associated Bank N Lewis Ave, Waukegan

Not a good feel for me. The only positive aspect was a lady by the name of Marilyn. I came to open a credit builder but up front told them of a dispute I had thru ChexSystems for an old account someplace else. They still opened my account and then the drama began. Two days I came in to sign loan documents but the manager said I was being deceptive. I asked how is that? He claimed I changed my address. I told him I didn't but he pretty much told me I was lying. Ms Marilyn did research to find out that the bank sent out mail, found out I had a temporary mail forward and changed the address on my account. Once that was fixed I was told to come back again. Now the manager calls again and brings up the chexsystems information as if they didn't already know. Manager should be replaced. Refuse to bank with them until he leaves. Racine told me to come in and don't deal with such an idiotic man!

Daisy is who I deal with at Associated. I always feel like she is taking great care of me and has the answers I need. When she doesn't know, she says so and finds out. I appreciate her attention to detail so much that I followed her from one branch to this her current branch.

Not a safe bank.. i order a new bank card and reported it stolen.. past accounts was never closed, somebody was able to steal my money from bank card.. not secure bank!! Take money elsewhere

Attention 🖒 Staff 🖒 I am very satisfied with this bank.