Arrow Loan Arranger S 1st St, Abilene

My mom bought a car in February 2017 a 2003 chev Monte Carlo and it broke down the day after i purchased it and they claim it was fixed but it broke down again the next day. My mom spoke to Johnny and asked for another car he replied i don't have one. My mom paid 300.00 because the motor wentout of the window plus we have had three blowouts on the freeway because the tires were bad. They don't give you a chance to make a payment they call you the very next day to remind you your payment is due that would be Margie. On our way to make the payment we couldn't go anywhere because they shut of the car and then my mom told her she wasn't making a payment because its broke down again and its in the shop. The next day we received a letter in the mail threatening my mom if she doesn't make the payment she'll turn her in to the credit bureau. This car is not reliable and has been a lemon from day one and we'll never do business there again. My mom shouldn't be responsible for these repairs Johnny should of gave my mom another car. I will be contacting my attorney on this matter.

Worst place to buy a vehicle. The vehicle I looked at shook when I test drove it. The salesman didn't even care or offer a different vehicle to look at. I went to Frontier Motors.

This has to be the worst place to get a car they screw you any way and will promise you the moon like military recruiter. When they don't mean anything they say they will tell you that the car or truck went through a 120 point inspection which is a lie and once your car starts to mess up be ready to start paying out of your pocket to get it fixed but make sure you take it to another mechanic to make sure they did the job right or you will end up with a blown engine

Don’t buy from them. They said they will work with you when they don’t. We require to wear a mask when they don’t even have a mask on. They rudely tells us to wait outside the door because it’s 6 feet. Be carful if you do buy from them.

Had such an amazing experience, mason was so helpful & very professional and answered all of my questions fast. Would definitely recommend getting a vehicle here.

Christal was on point, again. This was the second time I've bought a vehicle from her. Kudos for Johnny & Linda, for the assist. Will definitely be back. Thanks to All of the Sales Staff....!

I went there to find a reliable car for less than what I was currently paying. Randy helped me through the whole process. I left there with a Ford Cushion I really like. I will go back in the future for a vehichle.

Great staff lots of questions from my husband and they had answered all his questions

Very friendly and great customer service.

I'm sorry to say this but this place sells terrible cars they don't fix them right but they sell them very high and make the payments HIGH and they're SERVICE is just as bad as their cars I would NEVER buy a car from these people or this PLACE and I wouldn't recommend it to ANYONE 😠😡