Armstrong Bank W Ruth Ave, Sallisaw

I've banked at Armstrong for 15 years, and I've never dreaded going into the bank until I started having to deal with the staff at Sallisaw. Every single time I've needed something, that I wasn't able to do over the phone or from the app, it seems like a huge inconvenience and like I am a burden to the tellers on the clock. They are not friendly, not professional, and not trained well. I've had to wait several times for a transaction to be corrected because they entered data incorrectly. It could be because they are in a hurry or because they are new? (Turn over is high.) Either way if things do not change quickly, I will find myself a customer some where else.

My family has banked with Armstrong ever since I can remember and I enjoyed the branch at Sallisaw. One night I left cash in the night deposit of the Sallisaw branch before leaving to go out of town. They never contacted me, but claimed my deposit was $60 short of what I had shown. It almost threw me into a bad situation. When I called, it was more of a too bad you didn’t count right than a let’s make sure everything was done honestly on our part. I didn’t appreciate the attitude and was pretty certain of my calculations. Due to this, I’ve now closed my accounts and moved to another bank as I don’t feel the Sallisaw branch is worthy of business.

Set up bank account with them and was told it would take a week to get my card, week later still no card and called up there and of course they say it could take up to 14 days. I just need the damn card to pay my bills 😡🤦🏼‍♀️. It shouldn’t take you this damn long to send it out and for me to get it!

Refused to let me open a savings account because my credit score isn't high enough. Plenty of other banks in town that are much friendlier to out of town contractors.

Always friendly and helpful. I have had my debit card stolen and they were very helpful in keeping my identity safe!

The people that work here are nice while at the bank,but if you see them anywhere else they are incredibly snobby and rude.Their niceties stop as soon as they clock out of work.

It has been a pleasure working with the people here. I'm not one for posting things about a business, but I'm thankful they are here to help.

The drive threw employees are always friendly and give good service.