Arize Federal Credit Union Shaner Blvd, Huntingdon

So for the last 15 months there has been quite a turnover of employees. And since then there has been a poor quality of service. Deposits not in accurate accounts, deposit amount not accurately deposited and lobby being closed. Now with COVID-19 being a player I understand some precautions being implemented, but now the lobby is closed ( and I believe its due to cutting staff and saving labor money) while other banks lobbies are open. If your in line, and there is quite a line for drive thru, you will be there for about 15-25 minutes. I had a friend complain about the same problems and he was ignored by teller who just walked away. I was also given a snotty response that I could drive to other end of town and use that banks service if I didn't like the service there. I am going to pull my business and personal accounts and go to another bank as the way the mgmt has been running this is just too much frustration.

Nice people but horrible wait time when you need to call. Called a few times and was trying to get through for over 20 minutes and gave up.

They are the most caring people.