Arbor Financial Credit Union S Westnedge Ave, Portage

They are so helpful and they totally understand and work with you if you accidentally overdraft. Or if you like struggle for a min, financially, after a big purchase or something, they consider your previous banking history with them and will forgive you. 👍🏻

Started my very first bank account here back when it was ECCU, and have always had the most pleasant banking experience. Had the pleasure of meeting Tra'Vonte last week, he was super personable and made me feel totally at home while taking care of my banking needs. I love my credit union, here's to many more years!

I had No idea that you could earn interest on a checking Account until TraVonte told me how to!! He was such a delight with a great energy about him. I will no longer go thru the drive thru. Thanks TraVonte for making me $$!! Nothing but positive vibes from this guy! Love it and Love my Bank!!

I had a great experience at Arbor! I have been banking with them for several years now and do all my loans and accounts through them. They always give the lowest interest rates, and momentum checking is awesome. I was happy they opened one so close to my house! I went in today to this location to change my name, get new cards, and apply for a loan, and was helped by Emily. She was very friendly and professional, and took care of everything right away. Within a few hours, I was approved for the loan and signed all the documents online! All of the employees there were friendly and the place was clean and tidy.

I have my mortgage with them, excellent and fast service, lowest rates you can get! Also, stopped at a branch today to do a ton of transactions and TraVonte’ (cashier) was extremely professional, fast and friendly. Westnedge branch got my business.

I had a great time today with teller Travonté Charles. He showed me how to use Zelle & Bill Pay, both of which I believe are new with your software update. At any rate, before today they were new to me; he showed me how easy & handy the programs are to use. Then, we had a minute to chat. I found this delightful. I rarely speak to anyone face-to-face nowadays. We were masked, of course. This was a great start for me to a day which I knew would soon be very sad (re a pet). It was very helpful. One never knows! Thank you, Travonté, for all your help.

Travante is a great teller. He is friendly, kind, professional, and down to Earth. I look forward to interacting with him again.

Love Arbor! Earning extra money just by having my checking account switched! Didn’t even know that was an option. Thank you TraVonte for going above and beyond with excellent customer service!

06/29/19 went through drive in at 3:30 pm and asked to deposit money and get change. No other cars in drive thru but mine. Brunette female teller says she’ll take care of it. She literally walks always afterward for 5 minutes until another car finally drives up. She finally comes back and offers no insight or apology on the long wait. I ask her name and she gives some alias, is short with me, and cuts the camera. No thanks. stick with 9th street where the customer service is stellar!

Trivante (sp?) was especially kind and personable. I was carefully guided through new app information that I have needed for a long time. I am so grateful for Trivante and Arbor FCU. Best member service around.