AnnieMac Home Mortgage - Gainesville Sw 140th Ter, Newberry

Ronda was incredibly helpful, always available and a true mortgage professional. I’d highly recommend, especially in this current environment with tight deadlines- she gets it done!

As first time home buyers, my husband and I had a lot of questions and I myself had a lot of anxiety around buying a home. Scott and Pamela were there to answer our questions and provided information for us every step along the way. We knew going in to the process that our credit was not the best so it was going to be a challenge. While we didn't have the best credit we had the income and low debt ratio in order to help us when it came to the approval process. I expressed all of my anxiety to Scott in the beginning because we have three teenagers and the house that we were living in was being sold as well. I couldn't get to the point where we were now homeless because something fell through on the deal. Scott reassured me that everything looked good and we were able to get the loan processed. While there were some bumps in the road having to do with the house specifically, we were able to close and I'm now writing this review from the couch in my new home. I've lived in a mobile home my whole life and having the opportunity to live in a house that has a solid foundation is something I have always dreamed of. I'm very thankful for the support and guidance that Scott and Pamela offered through the process and would recommend anyone to them hands down every time asked for a suggestion.

Buying a new house for the first time is an overwhelming task, but Paul James made the process so easy. He and his team always responded promptly to my emails and phone calls. They were kind and I would definatley use them again

As a result of continued emails inviting us to do business with them, after an absolutely nightmare of an experience, we are leaving another review to help others see how disorganized and unethical this company is. Stay away!!! AnnieMac/Robert Fillyaw Mortgage is a despicable representation of what a lender/broker should be. They sat on our file for MONTHS, did everything they could to keep us from closing, and we had to go to another lender (Ameris Bank who was amazing by the way) who had our file open and house closed on in 18 days. Not to mention, Michael Whittaker and Robert Fillyaw sent an appraiser out 6 weeks prematurely to assess the value of our home being built and then fought us on getting a final appraisal, all the while making up some fictitious law that kept them from doing so. Talk about unethical! To make matters worse, they communicated OUR information to the BUILDER vs. to us (the customer) another ethical issue, and sat on OUR appraisal for at least 5 weeks, saying something only to us the business day before we were set to close?! In the meantime, they already let our Builder know and neither said anything to us, but let it get down to the wire to try and force our hand to bring another $14k to the table or walk away from our $11k earnest money. Much to both of their dismay, we did neither. We got an attorney to help us through, found Ameris, and closed. We are sure to let everyone we know about our horrifying experience with Michael Whitaker and Robert Fillyaw, because we dealt with both in this process and Robert was made well aware of the issues we were running into with Michael and did nothing. We are absolutely baffled by the unethical shenanigans and lack of customer care this company has.

Alan has been so approachable since our first phone conversation with him! He is efficient, quick to respond, and honest. I couldn’t have imagined a better experience. Not only that, but Alan’s office staff (including his assistant Maggie) were so accommodating to our work schedules. We gained so much more clarity and confidence in our ability to get and manage a mortgage with a local loan processor/originator, and Alan’s level of experience and knowledge of the market saved us a lot of money.

Hands down the best company and people to work with. They made the whole process painless and listened to what I needed to do! I would use them again should the need arise. Highly recommend!

Excellent lender! Competitive rates and friendly, helpful staff!

Worst lender in the history of lenders. I have done several hundred real estate transactions and this was by far the worst experience. I do not recommend. I give one star only because it would not let me give zero.

Meghan is an awesome lender! She works hard for her clients and most importantly communicates with her clients with the latest. I highly recommend Meghan because she makes the process easy!

I wish I would give this company ZERO stars. Everyone said buying a home would be a pleasant experience but this company robbed us of that experience. I would encourage anyone not to use this company. There is a huge lack of communication with this company. Multiple calls were made and never returned. This is unsatisfactory in so many ways.