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Amscot - The Money Superstore W Flagler St, Miami

3.8
(10)Loan Agency
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8400 W Flagler St, Miami, FL 33144, United States

+1 305-507-9245

https://www.amscot.com/location/branch-199/8400-w-flagler-st-miami-fl-33144

  • SaturdayOpen 24 hours
  • SundayOpen 24 hours
  • MondayOpen 24 hours
  • TuesdayOpen 24 hours
  • WednesdayOpen 24 hours
  • ThursdayOpen 24 hours
  • FridayOpen 24 hours
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    Amscot - The Money Superstore 01
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    Services

    • Money Orders
    • Payday Loans
    • Signature Loans
    • Bill Payments
    • Cash Advance
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    • Check Cashing
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    • Free Money Orders
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    Reviews

    3.8/5.010 Reviews

    S

    Suleyma Amaya
    1

    Wost costumer service. The guy with glasses that help me was extremely rude. I went to get my money order and he was asking for my SSN just to get a money order. He walk around the store just to make me wait longer. He was extremely rude and the service was horrible.

    Response from the owner

    Thank you for your feedback. We are sorry that you had a bad experience with us. If you would like to discuss, please give us a call at 1-800-801-4444.

    L

    Lauren Smith
    5

    I go once a while at night... Leo is always very professional and trying to Help everyone .. even sometimes I can see many people in the line. He always try to help as much as he can at the same time... even some costumers are so rude... unfortunately they don’t understand that he is by himself overnight. Can’t complain... Maria is super nice as well ... definitely I’m coming back.

    D

    Dianne Novoa
    4

    I would love to give this place 5 stars but with the customer service cynthia and Sonia provide I'm unable to do so they make you experience very uncomfortable, they aren't knowledgeable when asked questions and misinform you when speaking to you about there procedures during paying a loan or even changing a check, they have a very harsh attitude which honestly puts you in a bad mood because your there to pay back money loaned or change a simple check, if every step is a problem. Cynthia seems very unsure about her job and rolls her eyes calling you up to the counter but you cannot hear her.

    M

    Marlon Morales
    1

    Do not go here, Worst customer service the three times that I attempt to come to this store. "LEO" "LEO" at 11:30 pm is a very unprofessional guy that does not Respect customers, telling me why I am crying about, firstable I arrived to send some critical money to send for a baby with a critical cancer disease in another country I was trying to use western union, he told me fill out this paper he start helping other two people, I waited patiently and then he start help a third one when I clearly told him that I was done, I was telling him that I need to get this done before 12 that's why I arrived on time. He told me that was not a priority for him, after finishing with the third person took him about 20 minutes, he goes to the western union windows and told me that I have to fill out an amscot document, (what kind of job he is doing, first thing to ask are you a member of amscot). This is the worst place to come, western union should not be part of them, very unprofessional people that threat you like you are asking them for a favor, every single transaction that you make here you have to pay for. (Nothing is free). Trained people the right way to make customer satisfaction higher. I would never come back to this place again for nothing.

    Response from the owner

    Thanks Marlon for your feedback. Please give us a call at 1-800-801-4444 so we can discuss this feedback with you and resolve any concerns you may have.

    M

    M “Mj” J
    1

    None of the RUDE ladies at this location know what they are doing. Go to the location at 10780 W Flagler instead, at least they know what they are doing and treat you with respect.

    Response from the owner

    Thank you for your feedback. We are sorry that you had a bad experience with us. If you would like to discuss, please give us a call at 1-800-801-4444.

    N

    Nelson Osorio
    1

    The Customer Rep was rude and bad mannered, also 0 English. There is not such a thing as a Free Money Order, but for those who subscribe for their membership and accept their terms and conditions for cash advance and loans. Whatever you want to do be prepared to give your social security and submit an application for all of their services.

    T

    THE UNRAVEL PROJECT INC
    1

    I've been a long time customer because unfortunately I fell in the trap of payday loans. Never had an issue with this location, and trust me when I say I go A LOT. However, came today after 1 month and Estephany (who seems to be a new employee) made it the worst experience ever (Yes, out of all the times I've been there). My issue started as a SYSTEM issue, which I understand that goes out of the hands of that employee, however it sucks to see how LOW amscot has been aiming when it comes to the FACES of their business. Spent over 1 hour in the location trying to fix my problem, and I know that it was because of the lack of interest on that woman. I never do reviews, but she deserves the WORST of all reviews and Amscot should do something about it. It's not right to hire any type of person, when what you need is an excellent customer service. ESTEPHANY is her name. She's really skinny, cuban and has dark brown hair. ABBY, ALEXIS and the other guys from the team are awesome and really put effort into the company, but ESTEPHANY is a LIABILITY for this Company. It's a shame.

    K

    Kitt One
    1

    Unprofessional services. They took all my personal information (even my full SSN) just to make a money order and guess what, they told me at the end, oh we can’t make the money order for you.

    Response from the owner

    Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

    J

    Jose Vizcaino
    5

    The customer service the atmosphere was excellent I recommend the store great peace of mind there

    Response from the owner

    We’re so glad you had a great experience. Our customers mean everything to us and we want to make sure every Amscot visit is a great one!

    G

    Gerardo Alva Cassina
    5

    I got money! I needed money! I think that's sums up my experience today...

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    FAQs

    • 1. How Can I Get Related With Amscot - The Money Superstore?

      In order to get in touch with them for loans, you can dial this phone number +1 305-507-9245, or you can direclty find yourself online loans. If you need any loans like guaranteed personal loans, you can click here, which is highly recommended.
    • 3. What Kind Of Services Can I Get from Amscot - The Money Superstore?

      Amscot - The Money Superstore also offers these loans options shown as '
      • Payday loans
      • Loans
      • Money orders
      • Signature loans
      • Bill Payments
      ' For more details about Amscot - The Money Superstore, get started now.
    • 5. Is Amscot - The Money Superstore an Agency? Or a Lender?

      Amscot - The Money Superstore is a Loan agency. Or you can directly find CocoLoan, which is an online loan broker, can help you establish connections with 100+ lenders to get various loans like guaranteed installment loans with quick funds.
    • 2. How Can I Find Amscot - The Money Superstore?

      Amscot - The Money Superstore is located at 8400 W Flagler St, Miami, FL 33144, United States. If you wan to visit them by yourself, you can check the map to find a way to get there.
    • 4. How Can I Take Out a Loan at Amscot - The Money Superstore?

      The most convenient way is to use their website's online form. For your need of payday same day loans online, simply look at our website to learn more about details.
    • 6. What Am I Supposed To Do I Cannot Pay Back My Loan?

      The best way is to talk with your lender at first and find out a solution for both parties.
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