Ameripawn Monroe St, La Porte

When I need anything from a TV to an exquisite piece of jewelry, Ameripawn is where I go!!!! Not only are the prices AMAZING but the customer service is top notch!!! Luis is so knowledgeable in everything! He will bend over backwards to make sure you are happy! When it comes to jewelry, he will take as much time as you need and show you as many pieces as you wish! He really knows his jewelry too! I will never shop anywhere else as long as Ameripawn had what I’m looking for!! Why pay retail when you can get a great deal???!!!

My husband went there last Friday to get some jewelry sized and cleaned(and to do some shopping) and Lewis/Louis (sp) was AMAZING!!!!! So knowledgeable, friendly and very patient! I love jewelry and I was blown away by the selection and quality. We will return!

Excellent customer service! Went in for a watch battery and left with a great customer experience. I'm new to the area, but the gentlemen in the store were super helpful and provided some of the best service which created a wanted return to their business. Highly recommended for shopping with great staff!

Read through reviews so expected to have good customer service. Was there specifically for a ring. I have big fingers. I asked to see rings on bigger size. Since they size them there they wanted me to pick any ring. No! Looking at rings thru glass to try and see if they are big enough to somewhat fit is impossible. I wanted a ring that was going to be somewhat close in size to leave with. Which is why I asked which ones were there bigger sizes. Girl wouldn't even take any out to try and find me 1, all she did was ask guy if they are sectioned by sizes. I could tell they were not. Don't want a size 7 stretched to a 10-11 so then it's so thin. But a 8.5 -9 stretch ok better. Then she moved on to next customer so I'd say they didn't want my money. We stop and shop at many pawn shops and this was the worst place . Just because you size rings doesn't mean you don't know what you have in your store for a bigger ring sizes. It would have taken couple seconds to pull a tray out and look. If not me look, you the employee look.

I go there quite often to look at what they have and buy stuff. I have got several item and at a decent price. I know that they are usually busy but most often help me and I never go away without a kind word from someone there.

The people here are amazing! I spent about an hour in the room full of beautiful jewelry with a genuinely kind and very helpful employee. The price we agreed on was definitely fair. I was not rushed at all...in fact, I was encouraged to take my time to be sure that I loved the jewelry being purchased! Once purchased, I was informed about a free jewelry cleaning service done right at Ameripawn! After purchasing the jewelry, I noticed a new guitar "tree" and the employee explained to me (in great detail) the importance of storing guitars in proper bags or cases. Overall, this was a shopping experience I hope to have again soon.💞

For starters I drove 2 1/2 hours to Laporte so that I could get some belongings of mine that were pawned A couple months back. I do not get off work until 430 like most people. I had to speed the entire way there and made it only five minutes after 6 o’clock. I was able to knock on the door only to be greeted through another door by one of the employees. I explain to him that I just drove very far to come give them their money for my belongings that they were so gracious enough to accept when I need the money. Only to be told that’s too bad we are not open. While at the mercy of the store I begged and said please sir all I need is my belongings I have your cash for them. I explained that I did not need to pawn anything or go shopping around I just wanted to give money to get my things, that I drove very far, and it was the only time that I would be able to make it there this week. I was only five minutes after the closing time and they told me no and I had to turn around and leave for a total of a 4 Hour Dr. I will be going in if not tomorrow , if I can get off work the next week to get my belongings. I’m sad to say I will never go to that pawn shop again . I’ve worked in a retail store many times and I’ve been put in that position many times and I’ve always said we close at a certain time I cannot help that, but when a client (not a first time client) goes out of their way to get there, only to give the store money ( because business I will never turn down) that belongs to them but they obviously do not care or want mine, then I’m disappointed in it. Not the way a business should conduct themselves because they are really nice pawnshop, but if ever a store turns down my money regardless of the time, then they don’t want my buisness anymore. Shame on them. If I’m able to get of work without being fired for it I’ll be there to get my belongings and sever the ties in which they were comfortable enough to hand me their own knife. A saddened former client

Recently bought a lot of silver and goal from them. Made an honest mistake in the count. They fixed the issue and apologized. Really great and trustworthy group of people to do business with. We'll definitely be back.

I normally am dealing with Alex and can honestly say ive never got a hint of being deceived which is rare in this business , return customer long as these guys stick around , might want to consider raises? And quit mandating masks for them, they deserve oxygen like the rest of us 🇺🇸

Alex and Rodger are always very helpful. I don't know what I'd do if those guys didn't work there. I'm not sure who this new guy, Dan, thinks he is or why he's there. Every time I see him there I leave and take my business elsewhere. He's very rude and disrespectful. I've been a long time customer, and felt wanted there until he showed up. I usually stop in every other day to see about any new arrivals. But now I'm about to start going all the way to the Plymouth pawnshop where they treat you like a human being. I'm going to miss seeing Alex and Rodger