AmeriFirst Financial, Inc - Kingman Hualapai Branch Hualapai Mountain Rd, Kingman

The ONLY reason our home closed in a timely manner was because Bill and Tara and Gerry went above and beyond to work with us. We found out that our down payment assistance grant we were counting on ended, but they were patient and very responsive with our questions. Thank you so much!

I was attempting to establish a business relationship with a local lender as my lending situation is unique . Spoke with the branch manager at this location and explained some of the issues I had with amerisave as that company was who I was working with at the time and did not wish to continue the investment property refinance with them as they were unresponsive to email traffic and had a poor track record for returning phone calls in a timely manner. The branch manager assured me that would not be a problem and they would exceed expectations........ The loan officer I was assigned would selectively respond to email corraspondance, gave conflicting information, and appeared overwhelmed. When I asked about an email that was not responded to the response I was given was " I get hundreds of emails a day". I was told documents that were not asked for were "missing" after the fact and they were waiting on me to provide them. Had I known the process would be more complicated I would have stayed with Amerisave. I attempted to resolve the issues by getting ahold of the branch manager again. I left a message on his given cell phone number but after a week of no call back and not being informed by my loan officer that they needed a new appraisal done, I decided to pull my loan application and will seek a more professional lender.

Celeste was a pleasure working with. She was excellent at communicating and worked hard to get my loan done. There was no stress as I’ve experienced processing loans with another local lender. I would recommend Celeste to all my friends and family.

Celeste gave me advice and walked me through the whole process.. I was probably super annoying with my questions and my doubts.. but she helped re assure me and help me into my first house

We worked with Hometown Lenders and we had a great experience. We would use them again.

Great Service and she is Great at what she does! Thank you!