American Savings Bank Kapiolani Blvd, Honolulu

#grateful When I first arrived on the island I did my research and decided to go with American Saving. I've been so pleased with my experience. I have been treated with Aloha from all directions. I now have a safety deposit box a savings account and a checking account every time I go in the bank I am treated like family I have seen first-hand them treat everyone with so much respect. regardless of how much money they have in their account everyone gets treated with the same amount of respect. definitely my type of place today Dustin was able to connect with us we were able to chat just a little bit about a good certificate of deposit (CD). I just sold my home on the mainland I would definitely not want my friends and family going with another bank based on what I have witnessed with my own eyes.

I want to commend the home loan dept for going above and beyond to assist me. It is meant for the bank I didn’t know they share the phone #. I have a question about depositing a check left a message she called me back and bank already closed, she (I forgot to ask her name) find another branch to answer my questions. I would recommend them for their customer service. Mahalo!

I stumbled in and the first friendly, welcoming face was that of MICHAEL NAGAMINE who took GREAT CARE of me and my banking needs for over 1 hour. It was only when I was leaving did I look at his card on which he had given me his cell number did I discover this really humble & accommodating man was the VP-BRANCH MANAGER! I was humbled and grateful and now I know why this branch has such high ratings.

#grateful out of all the banks on the island I chose this one because of friends and family recommending them hearing the Aloha when you go in the bank Everyone is always so accommodating my feet are never leaving this land and I am always going to have a bank account savings account safety deposit box here not to mention it is extremely close to my favorite coffee bar PanAm expresso

Too many customers, too slow handling. Not recommend.

How does a bank in downtown Honolulu have only 2 tellers working on a Friday!! Line out the door and around the corner. This causes disgruntled customers and employees!!

MY WIFE NANI LOVES THIS BANK GREAT SERVICE FRIENDLY STAFF WITH AH AMILE ON THERE FACE EVWV TELLERS IN TRAINING ARE AWESOME THANK YOU! NOW I'M COMING TO OPEN UP ACCOUNTS THERE YOU GOT MY BUSINESS.

Great customer service and they validate parking if you park in the parking garage. Parking entrance is on Don Quiote side of the block.

The staff is very friendly and helpful.

All the employees here are very friendly . I keep using it