American Pawn Plank Rd, Baker

Qairess, Thank you so much for giving Vinny the shout out! He works tirelessly to benefit our customers and the store!! We really appreciate when kind customers take time out of their busy lives to recognize one or our team members!

Thank you so much for the great review!! Marge is great & loves helping her customers!!!

Katelyn, Thank you for the kind words. We are so happy to hear that Vinny helped you out so well. Please visit again soon.

Feb Ruary, If you are going to post reviews, you should at least be honest. 1. You did not bring in a 75 in TV as implied. You brought in a wall mount for a TV. You asked for $50. We found the exact item new on Amazon for $41 with free shipping. So, no....we cannot pay you more for your used item than it cost new delivered to our door. 2. Our reviews, good or bad, are completely organic and not from our "friends" as you said. How would you know if they were our friends? You don't know us personally to know if those people are our friends. 3. Our employees nor our customers are not forced to wear masks. You are complaining that the employees were not wearing a mask.....neither were you!!! That is a personal choice that as free Americans we allow all to make. **Please note that this complaint was made while there is no mask mandate in force. 4. You complained that an employee coughed. We are all human and coughing is a natural human act. Employees do not come to work sick & we work hard to keep our environment sanitized and safe. 5. To say that an employee has herpes is just a sad and ugly untrue attack on your part. That is simply you being nasty. It does nothing to help other consumers make a decision about where they should shop and really paints you a poor light. 6. I'm not sure what more the employees could do to help you. You brought in an item with a used value of $15-$20. They did the research and they were polite and professional. It is very sad that you would post a poor review with such ugliness and untruths. You are misleading people and that is a shame.

Wow!!! Thank you, Michael!! Serving customers like you really makes out day!!

Thank you so much! We really appreciate you taking the time to let us know you enjoyed your visit! One of our core values as a company is to have a family atmosphere, so it's great to hear of your experience.

Derrick, I am sorry that you were unhappy with your experience in our store. We were unable to come to an agreement on a price for your TV for 2 reasons. First, you were asking almost what it sells for new. The very premise of a pawn shop is that we loan on your collateral based on the ACTUAL price for which we can sell the item. No one, including you would purchase a used TV from us for more than they could buy the same item new at Walmart. Second, the legs on the TV were broken. Unfortunately, we cannot loan on TVs that have broken legs or which the legs are not screwed on properly as we cannot store them safely nor can we sell them when you don't pay back the loan. Our store Assistant Manager offered to help you fix the legs if you would simply bring in the screws, but you refused. We really tried to accommodate you in every way, but you said no. Sadly, although I know that you have a certain attachment to your belongings, we simply cannot loan based on your feelings about the item. We can only loan on the actual sales value of the item. We certainly wish you the best in the future.

Thanks, Cory B, for such a great review!!! We appreciate your time & hope to see you again soon.

Thank you so much John for taking the time out of your day to make sure to let us and others know how happy you are with our services, it's always greatly appreciated and nice to hear! We hope to continue providing you with a five star experience, and to see you again soon!

Thanks, Tia, for the great review! We love Joey. He is always helpful & loves what he does. I'm so glad he could help you. Thank you for the review.