American Pacific Mortgage (NMLS #301505) Gillette Rd, Pomona

We had a really long escrow but Marcos and Renata were there every step of the way. They were very professional and paperwork was requested and processed in a timely manner. There was great communication even after business hours or on weekends when something unexpected came up. Marcos and the team provided a personal touch and really cared about us. It wasn’t just another loan they truly wanted to get us the best loan and we really appreciate that. It was a truly wonderful experience and I would definitely recommend American Pacific Mortgage to anyone.

Jeancarlo made our first home purchase experience a smooth and pleasant experience. He was responsive and patient whenever we had questions, and he was always happy to discuss options and scenarios so that we never felt pressured or anxious. He went above and beyond to make sure my wife and I were having the right conversations in order to be confident in our decision. We also appreciated that he worked with our agent to be agile and communicative in an aggressive and fast-paced market. His honesty and integrity has found a committed client in us.

Josh, Jeannette and the whole team at APM were amazing and such a pleasure to work with. Despite multiple setbacks (on our end) and having to restart the a new process three times their continued support, help and advise never ceased. The amount of patience, understanding and attention they showed our family and our situation was amazing and made a nightmare of a situation into a smoother process making us all feel at ease. They were always quick to respond to our emails, calls and text messages. We are so grateful and would most definitely recommend their services to family and friends.

Marcos and Renata @ American Pacific Mortgage are the ABSOLUTE BEST. They have helped me so much throughout the loan process and with whatever questions I had and as a first time buyer I had a few. Thank you both so much!!! I definitely recommend them they are very knowledgeable and communicative from start to finish. I can’t thank you enough.

Thank you to Marcos Granda and Renata Lizarraga, who did a fantastic job with my home purchase process. Marcos and his team made a potentially difficult process understandable and straightforward. Literally, every time I had a question and needed help, Marcos and Renata were there to pick up the phone. I couldn’t be happier with their job and would highly recommend American Pacific Mortgage in Pomona! Thanks to their care and commitment to help me purchase my first home. I put my trust in them, and they did not let me down, thanks again. Amazing Home Buying Experience!

Marcos helped me purchase my home two years ago and recently helped me refinance. He & Sandra made the process as painless as possible. I felt informed every step of the way as they always took the time to explain the process to me. Myself and my family have been clients of Marcos for decades because of the excellent service he and his staff continue to provide.

Marcos Granda and his team always come through with flying colors. He exceeds expectation for professionalism, and client care. I am comfortable sending family members to him all day long. You won't be sorry if you select Marcos and his team to handle you home loan needs!

American Pacific Mortgage helped me through every step of my journey to completing my loan. During which their staff was patient and guided me through the process, and helped me to understand what each step was for. Overall I rate them highly on a personal level.

Marcos and the rest of the APM team performed above and beyond my expectations for this client. We were on the verge of losing the purchase transaction(because of the inability and unprofessional work of another lender), in escrow for over 30 days and beyond the contingency period, I reached out to Marcos, needless to say APM team was able to get the loan secured and closed within 10 days of getting the file. I was able to save the transaction and more importantly the clients were able to purchase their dream home. Thank you again Marcos, Armando, Renata and the rest of APM team. Mucho Gracias!!

The experience we had w/ Ms. Jeanette Zarandin was far and beyond our expectations. Very professional and made us comfortable throughout the process. Overall excellent customer service from the whole American Pacific Mortgage team.