American Heritage Credit Union N 52nd St, Philadelphia

After joining American Heritage CU via a merger from a smaller credit union, I wanted to make initial contact & check the account info, what, at first seemed a bit overwhelming, was made uncomplicated & less stressed. The teller was so helpful and pleasant even @ the time there were many customers. My wife and I are totally grateful.

I was helped initially by a man whose name I forgot(sorry!) and then by a woman named Barbara. Both were helpful, efficient, warm, informative, patient, thorough and a great pleasure to work with. Both were willing to laugh at my jokes! The banks products and processes really appeal to me and the culture of the company is great! I feel safe and secure within financial institution! I am so grateful! Prayers.

Just stood there and held a conversation while eating. I guess I just had to patiently wait. Then came out and looked at me. Had to greet her (Daesha). Then talking low with an attitude.

This place is awesome they strive to make the customers happy. The 52nd Street location is the best. The ladies walk you through everything. They leave no stone unturned.

American Heritage has been more of a inconvenience than conveniencing or beneficial. I recently applied for a secured mastercard, applied online, spoke with a credit officer, was told to pick my card up at this location, got there no card. Hard Inquiry for Nothing, Credit almost 700, just paid my CC off with NFCU. Just waiting for it to update. Also my Fico with American Heritage is Inaccurate not sure how and they're a credit union but yeah , also the mobile app needs to be updated. Anyway thank God for Navy Fed 😌

This was a very pleasant experience I was seeing right away I was given information that helped me to open up my account I was very pleased with all of the information that was provide I am so satisfied with what has been done for me to join this branch thank you for accepting me into your branch God-bless you.

My customer service rep was very professional and explained the process as he went along. I was very impressed with the fact that he explained all of my options which allowed me to make the best financial decision for my circumstance. I am pleased knowing that I am in good hands at AHFCU.

The customer service is great however I've had 2 occasions that the teller machine did not properly count out the money for my deposit. If I didn't ask for a investigation I would've been out of money so I wonder if this happens to elderly and they aren't aware.

Honestly, this is the best customer service I have ever received in a bank yet. The experience is impeccable, and I absolutely appreciate the time the branch managers and front desk clerks take to be personable, and patient. Denise Richardson (Assistant Branch Manager) and Aaliyah (Front Desk) are amazing. Always in the most beautiful spirits and willing to stay late just to make sure that they've helped you to the best of your abilities. So grateful for them! :)

Didn’t completely open my account had to go back 2days back to back because my account wasn’t completely opened !!