America First Credit Union (inside Macey's) W State St, Pleasant Grove
931 W State St, Pleasant Grove, UT 84062, United States
https://www.americafirst.com/about/branches/pleasant-grove-maceys-branch.html
- Saturday9AM–5PM
- SundayClosed
- Monday9AM–6PM
- Tuesday9AM–6PM
- Wednesday9AM–6PM
- Thursday9AM–6PM
- Friday9AM–6PM

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Reviews
R
Stopped for help on a pay off. Megan that was in the managers office was very unhelpful at best. I was hoping she was able to locate a payoff check that was sent overnight 5 days ago. Megan acted put out that I was there for help on this, as stated it was not her issue. I needed to contact the facility that sent the check. I called the facility where I traded my truck into. The facility was willing to help in anyway possible. They got me the payoff check and verified it had been sitting at the America first facility for over a week. This help did not come from the institution that I have multiple loans through No! Came from someone who understood that I needed some help. As of today I will move all loans and banking from America first! This horrible lady in my opinion should not be in any position that requires personal relationships. Thank you for the past but I am done with America first!
R
The "supervisor" Megan Christensen is terrible at her job. I brought in my son to create an account. He was super excited to finally do this. I was told we needed to wait just a few minutes to be helped. After 10+ minutes i stood up and was told it would be another 20 minutes because she was doing errands in the back. Terrible customer service and experience for my excited son. Going to another branch.
A
Super frustrated with this bank in general. But this location was rough today. The first lady I worked with was perfectly nice but did not know what she was doing so she called over another lady who seemed like she might have been the branch manager or something and she was incredibly rude and unwilling to help. She literally walked away halfway through our conversation after saying "we might be able to take care of that but it would take a while"... what? I stood in line and explained the whole situation, wasting my time, just to be told it would take too long? What a joke. I was already planning on closing my account but after this I definitely will be. (Not to mention, by the way, that the afcu phoneline has a minimum of a 1 hr wait. Today was a minimum of two hrs.)
K
Melanie was amazing to work with! Excellent customer service! She helped our son with a car loan and we had an exceptional experience. If I could give more stars I would. She was awesome! Highly recommend America First Credit Union and especially this location!
Hi Kim, we are so pleased to hear that Melanie was able to help you. Thank you for your kind words!
D
Hate trying to get a hold of this branch it all ways says there going to call back but never do and to get to a person is impossible
A
They NEVER answer their phones anymore and take hours to call back. Just horrible service. This is every single branch.
R
I have had no issues with the staff at this location, they have always been pleasant to deal with. But trying to call the 800 number or send an email to get some help with anything is near impossible.
A
It would be nice to know if the hours are changing. I went to the bank expecting it to be open cause that is what the site says. There was no notification at the bank. I was told to get an uber and go to another branch the next city over. All over 5 lousy min. they weren't even nice about it.
A
Very frustrated. I have gone into this branch several times with questions about my mortgage and its been over 4 months and they cannot get it right. I like America first however I hate the entire process and lack of communication from the mortgage department!!!!
K
Definitely 5-star service!!! We have been with AFCU since 2007 and have NEVER regretted the change from another credit union to AFCU. Always friendly, professional service, and a great website experience for online banking as well.
Personal loan Providers Nearby in Pleasant Grove
FAQs
1. How to Get Hold of America First Credit Union (inside Macey's)?
You can get in touch with them at +1 800-999-3961 or visit their website and fill out the online form.3. How Can I Apply for a Loan from America First Credit Union (inside Macey's)?
To request loans from America First Credit Union (inside Macey's), you can fill out the online form on their website or pay a visit to their office. You may have to go there with your vehicle when getting title loans. Visit our website to obtain detailed information about car title loans for bad credit.5. What Should I Do If I Can Not Make the Repayment of My Loan?
Failure to repay a loan can even lead to seizure of assets or wages. Get Hold of your lender when you have difficulty on the loan repayment.
2. What Is The Office Address of America First Credit Union (inside Macey's)?
Their office is located at 931 W State St, Pleasant Grove, UT 84062, United States. View maps and get your direction to America First Credit Union (inside Macey's).4. Is America First Credit Union (inside Macey's) an Agency or a Lender?
America First Credit Union (inside Macey's) is a Credit union offering different ways to financial stress. Check our site to get personal installment loans for almost any purpose.6. Does America First Credit Union (inside Macey's) Offer Loans for People Who Have Bad Credit?
Yes. You can get loans with America First Credit Union (inside Macey's) if you do not have a good credit. It is also available to get installment loans regardless of your credit ratings via our website. You can also get more information about personal installment loans here!