Amerant Bank Katy Fwy, Katy

I had a great experience at Amerant ,Katy branch. The staff were tremendously friendly and helpful. Brenda, made sure I understood everything about my account and how I could fully take advantage of all the offers featured. Brenda and the staff didn't mind staying behind as I did get to their office about 15-20 minutes before closing. I was very impressed and glad I went in person.

Loved my experience with Amerant and Brenda Costilla. She was a great help in getting set up with an account quickly, super responsive to questions and very friendly. I highly recommend working with Brenda, she goes above an beyond to make sure you are a satisfied customer. You'll never get that experience at a big bank.

Brenda makes banking easy and seamless. Her approach to putting the clients needs first and truly evaluating what is best for my business is what makes the difference. I never feel pressured, I am always greeted professionally and feel like family. Thanks for what you do Brenda!

Brenda goes the extra mile to provide the highest level of customer service. She is professional and she gets the job done. She provided the information that we needed for our business and solved our issue within minutes. Brenda truly provides PERSONAL banking with a GREAT smile too.

I love my Amerant bank account! I use the features on the app right on my phone, and I can log in with just my fingerprint. Super Easy! Brenda Costilla is my personal banker that helped me set up the account and all the alerts on my phone. She's the best!

Dealing with bankers can be traumatic, I am pleased to say that this does not happen here, Brenda is a wonderful person, she makes things so easy, she explains very well, she is also a good counselor. If you want a great Banker, come to the Amerant and ask for Brenda, your experience will be completely pleasant.

Have my personal and business accounts at the Katy Branch. Excellent customer service, knowledgeable and always making sure I am being taken care of when their. Brenda, the manager, is on top of her clients needs, and we are taken care of promptly. Thank you for a great banking experience!

I love this branch! I came in with my aunt and she opened an account with the manager. I was sitting in the lobby and was listening to the manager interact with my aunt and she has such a fun and bubbly personality, but also very professional. She treated my aunt so kind and asked her twice if she wanted any beverages, just to make sure. All of the staff were very pleasant as well and was very helpful. I will definitely come back to open an account here!!

So thankful to have met Brenda Costilla! She truly has a heart for what she does. She goes above and beyond to meet the needs of her clients. If you’re looking for a person bank with a person you she’s the girl for you!

I switched to Amerant Bank during the COVID-19 pandemic when my bank that I banked with for 18 years all most cost me my business by dragging their feet with the PPP loan. Luckily I know Brenda Costilla From the Katy branch in with in two weeks she was able to get me the loan. She saved my business. Thank You Brenda