AltaOne Federal Credit Union California City Blvd, California City

We have worked with Altaone for many years (25+) - our mortgage and saving accounts for us and all our kids. My mother also was with them. They employ from the local communities. Credit unions are the best...because they focus on serving the local community. Thank you Altaone for always being available and trustworthy.

They Charge for paper statement what happens to the elderly they don't have a computer. You charge them. I'm not happy i will be closing this account. Credit unions are like Bank of America and all banks. Also they are very rude at the desk. Will be banking somewhere else. Also they charge for checking your balance at a Atm. I'm done

I came here needing quarters during COVID-19 time for laundry and water. They said they don’t break change for non-members. Not only is that stupid, but also un-American. Worst bank ever. Would never go here even if they paid me!

super awesome bank in California City, short lines people are always accommodating to your needs. free coffee. the manager does a very good job.

So very disappointed with AltaOne. Back in July they updated all their ATM machines but would not allow you to view your balances on any of your accounts. Well because of this I overdrafted my account twice. They were great enough to waive the overdraft fees but at the same time close my account. Then want to charge me another $50 to reopen my account after I've been making payments on the overdrafts that was done. Didn't really work with me at all just decided that if I wanted to reopen account I could pay $50 again thanks but no thanks I will look somewhere else for business.

Very friendly counter ladies helpful right away when u enter Just wish other Banks was like this one maybe they should teach how to be helpful too every like this Savings loan does ty.

This is the first and only bank I have made an account with and it will likely stay that way. Everybody is incredibly friendly and they do your best to help you as soon as possible.

Be careful using this ATM, I tried to pull out money just yesterday and it when trying to do so it said it could not give me the money and that I have insufficient funds knowing how much I had, I went to another ATM on the other side and tried it again next thing you know the bank took $800 that I was trying to withdraw after it had already told me that I couldn’t pull money out the first try

Been improving in this epidemic very much especially with customers needs and concerns. And showing more interest in the community .

Its Friday Dec 29 at 1:47 pm. Their phone is off the hook. Called over 25 times. Continuously busy