Alliant Bank S Baltimore St, Kirksville

I've banked with them since 2008. Always willing to help me and they've always taken the time to address any concerns I've ever had. Cindy is very helpful.

Terrible banking experience. PATSY (Alliant Bank in Kirksville, MO), is rude and talks over customers while they are explaining concerns. My husband and I opened a joint account in 2006. Alliant bank has since split our account into two different sign on and user names and our joint bill pay is only available under my husbands user name. It is not possible to link the bill pay to both. Spontaneously we get locked out of our accounts and it is a complete hassle to get a reset. Patsy accused my husband of changing his passcode so that I can not get to bill pay, and talked over me when i stressed my concern for her accusations. II manage all the finances in our home. THIS IS A JOINT ACCOUNT I CAN SEE ALSO FROM MY SEPARATE SIGN ON/USER NAME ALL ACTIVITY EXCEPT THE ACCESS TO BILL PAY FOR OUR BILLS. Patsy has very terrible customer service skills, this is not the first time she has been very rude and condescending on the phone and in person, she gives Alliant Bank a terrible reputation. I bank with 3 other banks and have never dealt with someone so rude or this bazaar JOINT account that has separate user names.

Went with 2 different friends. Both times the bank tellers were friendly and helpful. The guy was able to get a home loan and the gal had a business account and a personal account and was helped tremendously in a fast friendly manner.

The tellers are very, very slow. I sat in the drive thru for over 15 minutes just to get a check cashed.

I have always received great service.

Great customer service good bank to work with.