ALLIANCE Credit Union 34th St, Lubbock

Very friendly and outstanding service. My loan officer was very knowledgeable and met my needs very sufficiently.

They’re quick and easy and very friendly

My experience with this branch and my overall experience has been poor. My first time calling the main number listed, I was unable to reach a real person (the next available representative) to discuss opening a new account and questions I had, I was immediately transferred to an answering machine.. I called it again and tried a different extension at which I finally reached a real person, but when I was transferred to the branch by my house, I was again greeted with an answering machine. I decided to go to the branch instead and see if real people would be more helpful. I was not impressed. The teller didn't seem to be very knowledgeable, and when I finally was able to sit down with a new account representative, I was not made to feel like they were interested in my business at all. I think I will stick to a large bank that has enough personnel to answer the phones, and an interest in gaining my business.

Alliance has been my bank for sometime now. Always professional and friendly service. I enjoy doing my banking there.

I recently got a Loan with Laura Mendoza, she was absolutely amazing! She went above and beyond to help me and to get it within a certain time frame. I highly recommend her!

Super friendly staff! In person and over the phone. Very patient and took their time to answer all my questions thoroughly

First impressions are a big thing to me and I have to say was very pleased. The customer service I received was great and couldn’t asked for a better first experience.

Every one was super friendly, banking atmosphere was warm and pleasant. It was quick and and easy to open my account.

I couldn't ask for a better banking experience. I've been with Alliance for over 10+ Years and make it a point to go to the central location for the top notch customer service and friendliness they always provide day in and day out.

I would like to thanks Miss Rodriguez for helping me out very polite young lady and she explained everything to me and I like the bank is very nice and everybody's just love to you when you walk in thank you very much I appreciate your service