Alleviate Financial Solutions Main St, Irvine

Tamara Sanchez was very pleasant and professional while reviewing account information. Very helpful.

They’ve been professional. I had 4 accounts settled in 2 months and they are working on a couple more.

Save yourselves!! Beware!! This is a scam! You won't be given explicit details of what you are signing up for. The contracts don't spell out that you will have to pay Alleviate 25% of the total debt you have them handling. The costs are listed as "Success Fee's" in the contracts which eludes to "your success" - not that you will be paying them half of what the contracts state they were saving you. When you pay your debt off way early, and think you no longer have to pay them monthly, you'll find out that you still owe them their "Success Fee" of $20,000.00. And that you have to keep paying them your arranged fee for 18 more months! What do you do when you don't have that kind of money and are drowning in debt and can't afford to pay them anything? FYI - They don't care! This is predatory and fraudulent - when they state they are saving you $40,000.00 - that figure is completely misleading and wrong - as you will owe them almost half of what they save you, i.e $20,000.00. What is just as bad, is that while all the customer service was excellent until the day you find out their evil practices, they put you on the phone with a hateful, mean and rude "customer service rep" that tries to tear you down to a puddle. Basically, they put you with a "Collections" and browbeat you. It was/is a horrible experience. Please, please, go to your debtors and negotiate on your own - and save yourself the 25% of the total debt they will try to take from you. Keep that 25% for your other debts. This is hands-down the worst personal experience I've had with a business in my entire life. I wish I could rewind and take it all back. So not worth it.... Am waiting for a Manager to call now, probably to beat me into submission. The only thing that will turn this around is a huge reduction in their "Success Fee". After the way I was treated, and made to feel, nothing else will be worthy. Scammed!

Sergio was very informative and helpful with things that needed to be explained in detail

I have had a positive experience with Alleviate. I put myself in this situation and they are helping me get out of it a little quicker than I would have on my own. Thank you Alleviate.

Victor was AWESOME!! He was patient with me as I asked all of my many questions and was very knowledgeable of the services I would be receiving. Definitely recommend Alleviate to anyone seeking debt solutions. Definitely feel as if a burden has been lifted

Terrible stay away.... There charges are more then you will make in payments to the debt. Call and settle your debt yourself!!

So far so good. I'm 6 months into the program and and Alleviate has settled four of the 11 accounts. So far no harassing phone calls or threats of legal action. I suspect some creditors are refusing to deal with them which might be a problem in the future. Customer service is excellent. Overall, I'm very pleased with my decision to hire Alleviate.

Ive been with Alleviate for a couple of months now and strongly feel they don't have my best interest at all. I was told by the salesman that once they reached out to my creditors the late fees would stop. That is not true I'm not even sure they've reached out to the creditors because I receive calls, emails and letters all the time. The creditors say they have no record of hearing from Alleviate and have not received the power of Attorney. Alleviate says they've sent it. Who is blowing smoke??? I will never know. There is over $7000 in my account....I'm sure they've got some leverage with that but I hear nothing from them. All the creditors have hardship programs where they stop late fees and work with you. My advice...go that route. Don't use this "debt solution" company. I regret it

The welcome packet contains information about the schedule of communication from Alleviate. It states that we will receive a call once a month updating us on the status of our process. It has been almost four months and we have not gotten one status phone call as promised. Further, we have called them to find out the status of our process, getting assurance that someone would call us back, and never received a phone call. This leaves us in the dark which is very stressful, and causes us to wonder about the validity of the company. IF this is resolved I will happily edit my review.