Alex Wright - Citizens Bank, Home Mortgages N Croatan Hwy, Kitty Hawk

Working with Alex & Betty was exceptional. He was able to finance the purchase of our land, the construction loan, and our permanent mortgage all in one transaction to avoid additional closing costs. Alex always responded promptly and professionally and was always proactive. And in this environment of rising rates, he was able to lock in a rate that was below his competitors. I am all around very pleased.

I have purchased several homes with various lenders and can state with confidence that Alex Wright is by far the best lender I ever worked with. From his excellent communication from my very first phone call to going above and beyond to ensure a smooth and seamless process from application through closing, I can't say enough good things about Alex. I felt like he was a true partner in the buying process, always available to answer questions and patient when I was jumping back and forth between a construction loan versus second home loan. Alex truly set himself apart from the pack and I hope I'm lucky enough to work with him and his team again in the future!

I was looking to refinance my beach house and a realtor I know down in OBX recommended Alex so I contacted him and went over my scenario with him and he was able to slightly reduce my monthly payment with a 13 year loan at a great rate that I could not get anywhere else as I did shop around. With the new loan that actually closed yesterday I will as mentioned save money each month plus pay off the loan quicker...win win situation. Alex was a pleasure to work with as I do live in NY so all our dealings were by phone and/or email. The process was smooth and efficient and Alex kept me posted on the status of the loan at all times. I appreciated his knowledge also of the area as when you deal with other banks they are not nearly as familiar with OBX and special requirements for Flood Insurance etc. All in all a great experience. Also a shout out to Deborah and Wanda who work on Alex's team! Thank you again for the hands on approach during the process.

Having to apply for a home loan can be a daunting task.........NOT ANY MORE! From the comfort of your own home in a remote place, dealing with ALEX WRIGHT and his team made what use to be unbearable, a very PLEASANT EXPERIENCE !!!!! ALEX is a great listener, problem solver and communicator! He furnished an 8 STEP PROCESS upfront, which did a great job setting expectations, and stayed in contact with us all along the way, giving us updates and advise. The request for documents were the bear minimum and the turnaround time from Application to Closing was quick and productive. Thanks Alex, you and the Citizens One Team are great to do business with! Thanks also for helping this old guy how to use technology.....you took the sting out of feeling inept in today's technological world!!!!

Alex was a pleasure to work with. He was attentive, reliable, and communicated effectively throughout our entire process. This was especially helpful being that we were out of state buyers. Another major advantage of working with Alex is not only his experience and knowledge relative to the process, but his connections to many other outer banks professionals (including our realtor, Michael Milteer). This was very helpful in navigating things throughout this process and made this somewhat daunting task very seamless. I highly recommend Alex and would gladly recommend him to many others. Thanks again!

We had not bought a home for over 28 years, and found one while on vacation in OBX. The Citizens One Home Loans team was exceptionally helpful through the entire process. From the initial pre-qualify phone call they kept us informed as to the stats of the loan and all its parts, ensured nothing was missed. They really made very easy for us. If you are looking to purchase a home in the OBX area - this is the loan team you want to work with.

From:Jennifer and Wesley Flannagan We cannot give enough thanks to Alex for making what we thought would be impossible come to life! The dream of our tiny home finally came true! Throughout the whole process Alex was truly professional and responsive in every way. His friendly demeanor and knowledge of the business made us feel confident and comfortable from beginning to end! He truly knows his job and how to get it done! Many many thanks Alex! We will definitely be back should we need service like this again in the future.

Alex is a rock star of a loan officer! He helped me out consistently from start to finish. I texted with him frequently and even off business hours if I had a question and he always responded immediately. Very tech savvy! Highly recommend!

hit a few road bumps closing postponed twice but Alex cam through for us !!