Albert's Pawn W State St, Bristol

The rudest most hateful employees. Kitty was arrogant and beyond hateful for no reason. Don't even attempt to pawn something they offer you $20 regardless of the resale value. No stars is what this pathetic business deserves. 🙄 The direction you're business is headed for bankruptcy the way you treat your customers.

I’ve done business with kitty since she was on state street, I’d never go anywhere else but there she has always been helpful and so understanding about all of my needs and has never made me feel bad or any kind of way even during my worst times of my life she was very supportive and truly cares!!!! The gentleman that works with her now is a great funny guy that’s very helpful and caring as well. Thank y’all for always being there when I need help!!!!

I love Alberts and I’ve known Mrs kitty forever I love her dearly.thanks for being a great pawnshop

Very rude people wouldn't go back if someone paid me the lady is a well not very nice never recommend a ant to go there

Kitty was such a lovely and kind soul to have the pleasure of doing business with. She helped me going above and beyond to assist me in getting my water connection paid with no judgement only understanding and genuine care for my family's hard time. After a very rude and inappropriate man who had to be under the influence of MULTIPLE substances we were uncomfortable leaving her in the shop alone with him so I told her to go ahead and help the man I had time to ensure that he wasn't left alone with her. That was how we were raised to respect or elders and especially to help any woman possibly in a dangerous situation so don't my part in being a decent human that cares

If I could give this place a zero star I would because it's not the way it was back whenever the old owners had it to ask simple questions and get rude answers back that's how you lose customers

I wanted $100 for my Xbox and the guy there today said he couldn't do that as they had to sell it for $199.99 (technically $200) and wanted to do less than $100 for it. I get that yall are looking for people so hard up for money that yall are looking to buy things dirt cheap but if yall bought this Xbox which is in perfect condition for the price I said I wanted to sell it for, yall would still get $100 profit! Greedy people i swear 🙄 always looking to buy something for nothing and price gouge people. Get a real job and stop taking advantage and of people if you're this greedy and hard up for money

I have coming Alberts for 32 years, and doing business with them for about 30. Kitty is the sweetest person in the world! She cares about her customers, its not just about the business to her, and will try to give you a fair price on your loan. Mo is the same way, he tries really hard to be hateful lol but once you get to know him you see its all an act. If you are in a bind and need cash fast, then this is the place for you!!!!

This lady named kitty was very rude my son wanted to sell his PS4 so he could get more games for his PS5 and I know it takes the same games but he wanted all new games games he hasn't played before nothing wrong with that but she was really rude hung up on me and made me feel like I was doing something wrong and she would have known it was his idea and his wish if she would have slowed down long enough to listen but she already had her mind made up about me as soon as I said my son's and to be that's wrong and my son is far from doing without he has a gaming computer a big screen tv a smart projector a ps4 and 5 a iphone 8 and a iMac computer .so yes I do believe she was out of line and I will be coping this so people can see what she done and to finish this up my car was stolen and he has all this and I don't even have a car so yeah I really think she should listen before judging

We have done business with the Bristol Store. They r always nice and would help u. We were going to pawn a HP laptop which was purchased for $300.00 in February. We wanted to do a 50.00 loan. The laptop which I had reset before taken to the store. I had a password, which I did and was not givin the time to tell and was not givin the loan. We enjoyed seeing the employees always, but we were hurt and dissatisfied. Nothing negative about the store or employees, we were just hurt.