Alan Kline at Guaranteed Rate (NMLS #300882) International Dr, Memphis

Alan was the best. Transparent, cordial, ethical, empathetic and professional. He was also assertive with other parties as needed, which I appreciated. 2020 was the absolute worst year for buying a home. However, working with Alan was honestly a highlight. Of course, there were things that happened outside of his control that I wasn't the happiest about. He patiently and respectfully listened to my concerns and frustrations, then we game-planned together. Buying a new home is never stress free, so you need at least 1 person you feel isn't trying to exploit you. We all want a trusted expert with integrity. I will also share, as a person of color, this hasn't always been my experience. Alan was amazing and supported my family and me from the initial inquiry, through 3 different home contracts (thanks COVID) and to the eventual closing on the most PERFECT estate. I doubt I would've persevered with any other lender and I could've easily missed out on the opportunity to buy this one of a kind home.

Alan and his excellent crew at Guaranteed Rate worked tirelessly on our behalf to lock us in with the new home loan loan we wanted, at the lowest possible rate and terms we can comfortably and easily afford. As retirees, this was of paramount importance to my wife and me. We thoroughly enjoyed working with Alan. He was there for us when we needed him, and was instrumental in the entire process of making our dream home a reality in 2020! I highly recommend Alan Kline and Guaranteed Rate to anyone in need of a new home loan or refi. Thanks Alan! You’re the best! Glenn Arnold and Viki Matthews, Oakland, TN.

Alan worked with us from start to finish (our home buying process started in 2017; and we built our new dream home from the ground up after following his advice). Incredibly LOW interest rate and in a pandemic; his help, expertise and willingness to stay in this with us made all the difference!! We’d recommend Alan Kline to everybody we know (and we have)! He is EXCEPTIONAL!! Team Phillips!

Guaranteed Rate was great to work with, very professional team with great communication throughout entire process. Alan Kline was my day to day contact and he was very responsive to all of my needs and concerns. He made the process very seamless and I appreciate the support and patience! Thank you!

Alan was very insightful with the process as well as transparent!! He took his time and explained the what to expect, how long it would take, and most of all he delivered!! Him and his team will forever be SHINING STARS!!! I would advise anyone who needs a proven person with time management and Great attention to details, Alan is your Best Option!!

Alan Kline was incredibly helpful from start to finish and made the entire process exceptionally easy. He is honest and very transparent. I liked that he was easily accessible. I would highly recommend him to anyone seeking his services.

Mr. Alan was beyond amazing! He was God sent. He not only listened to my dreams but he believed in them with me. He was very nice and informative. Mr. Alan explained everything to me and he put it on my level. I am forever grateful for him and I always thank God that he directed me to Mr. Alan !

Amazing experience working with Alan and the Guaranteed Rate team! As first time homebuyers he made the process seamless and answered all of our questions to make sure we understood every step along the way. Highly recommend!

Everything was amazing Alan made sure that I got into my new home. We had a few road blocks but Alan got me into my dream home

This is my first purchase of a home and to have someone to guide you through this and give you all the details that you really need and going through this process this is really a hard process to go through but to have someone to have basically Hold Your Hand step-by-step and walk you through this it was a real great experience