Alabama Credit Union University Blvd, Tuscaloosa

I've been banking here for years and have never had any issues. Employees are friendly and helpful. I set up an account for my child and the employee was very helpful through the process and even talked with my child as well.

For some reason, this location and the Northport location almost always says there is a hold on deposited checks, but you can leave and drive straight to another location and they will deposit the check without issue. There is no consistency or rules I’m assuming, it just depends on the mood of the teller. I was transferred in as a Tuscaloosa credit union member, but have decided to move our family’s money elsewhere after yet another drive across town.

A truly local, personal banking experience. Long standing institution with an impeccable reputation. Knowledgeable, friendly, and helpful staff.

I usually have a great experience at this Alabama credit union. Today my boyfriend and i came in bc of charges on his card that needed to be disputed for a second time because they said they did the last time but it never happened. We are trying to explain to the cashier about it and she was looking at us like we are stupid and was being entirely too rude. This has been the worst experience I’ve had at this one and it is very upsetting!

The staff at the bank are great and everything is always kept. My only issue is that when I call it have to hold for a MINIMUM of 5mins before I can get anyone to answer. Today i called and before i got someone to answer i was on hold for 12 mins. Used to be that I would call and immediately get a person but within the last few months the calling system is one of the worst over had to deal with. Once I do get a person they are always helpful. I love my bank but I wish they would fix the issue with customers who need to speak with someone.

This is a very good bank with great employees. They are always so kind and helpful. I would recommend anyone that's looking for a great bank to choose this one. God bless y'all and thank y'all for everything.

Love the service it can't be best! I always get great service and get quick service-,inside and out!

I love this credit union! Friendly and caring staff!

Great for a quick atm stop.