AgFirst Farm Credit Bank Main St, Columbia

OMG, the people may be nice but the caliber of people they hire is simply put - incompetent! I have had my mortgage with them for just about 2 years and ever 3-4 months they consistently mess something up. It took me over two weeks to prove they screwed up a $20,000 cashier check which they credited as only $2,000. The incompetence of these personnel is overwhelming. They have consistently forgot to pay may insurance and city taxes. I keep getting late notices for these. The poor loan officer is the one I have to go to to energize this company to get things paid and put back in good standing. The only reason I gave them a one star rating is because it wouldn’t go any lower. Do yourself a favor, avoid the headaches and frustration and go with somebody else..... Hell, I would go with a higher interest rate company then deal with these people ever again. Oh yea, don’t ever expect an apology for all their screw ups because that will never happen. PLEASE STAY AWAY FROM THIS COMPANY!!!!

Agfirst is my mortgage holder currently. For 19 days and counting I have been requesting my note and hud1. I am attempting to refinance for a better rate. I have emailed 7 times and spoken by phone 3 times and gotten nothing. I get auto responses to emails. The customer service reps I spoke to via phone have promised my documents within time frames ranging from 10 minutes to 1 day to 72 hours. Nobody there seems to have any idea of what they are doing. The phone menu is also ridiculous and the wait times horrible. All to get nothing done. I wouldn't recommend anyone use them. Worst customer service that I have ever experienced.

I had a personal issue so I called and spoke with a Maxine Johnson and boy was she as professional as it gets. Solve all my problems in a matter of time. Wish more people would conduct themselves like her in the workplace. Please continue the excellent work.

This has to be the worst bank I have ever dealt with. Every one is always nice and friendly but never does anything they say they will do. They will always give you the runaround. Good luck getting anything accomplished with them.

Best place to work in Columbia area. Nice employees and advancing culture.

Nice surroundings, very modern and efficient office

Worst bank ever and evil workers that do not speak