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Affinity Credit Union Nw Hoffman Ln, Des Moines

4.4
(15)Loan Agency
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475 NW Hoffman Ln, Des Moines, IA 50313, United States

+1 515-288-7225

http://www.affinitycuia.org/

  • Saturday9AM–12PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday10AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
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    Personal Loans Near Me In Des Moines of Iowa(IA)

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    Reviews

    4.4/5.015 Reviews

    S

    Stevie Overton
    5

    This was my first time visiting Affinity Credit Union, and was very impressed, and pleased with their customer service practices. My loan officer [Ana] was very nice, informative, knowledgeable, and eager to recommend the right solution tailored just for me. I recommend this branch, and Ana to anyone starting out, or an already established customer. 5 STARS!!! THX!

    M

    Marjorie “Marge” Ramsey
    5

    Bleys was very pleasant and easy to work with. He knows the ins and outs and will explain anything that I wanted to know. He is very dependable and on time and will do anything to help. He is very good in this position.

    T

    Thomas Bruce
    5

    Alaura was great! Quick very friendly. Knowledgable and got us great rates. Saved us lots of money! Thank you AffinityCU and Alaura.

    M

    Mike Maggert
    1

    You need to open your lobby back up! Almost every financial institution already has... with restrictions. And, not having the drive up open on Saturday is just plain wrong. Being a former CEO of a credit union, you are not being very customer service friendly to make your institution accessible!!!!

    Response from the owner

    Mike - I can assure you we have given it much thought and consideration, and we feel it's in the best interest of the safety of our staff and members for our lobbies to remain closed for now. Saturday hours were adjusted to account for staff availability and those working remotely. We hope to have the ability to offer expanded hours soon. We do appreciate the feedback.

    C

    Chris and Nancy
    1

    At first the place was going very well. Good customer service and e.t.c That's when I spoke to the assistant manager. She was outspokenly rude. She always says that she can do whatever she wants. I never thought that the service would be terrible. I wished I never got a bank account in the first place.

    L

    Logie Bear223
    5

    Bleys Simmonds was really helpful getting my loan approved. Really appreciate the great service!

    S

    Sheila Burch
    5

    As far as Home Equity loans go, for sure I can say Affinity Credit Union has the best option. Ask for Adam!

    K

    Katie Turk
    3

    I was a member when I turned 4 until I turned 30. I went to the Southside location. The bank manager was awesome & helped me out. Really treated me like I was special....then she left & all that went away. Doesn't seem to matter I was a member most of my life....very rude lady. Needless to say, I closed my account. I hear the main branch is good but I've never been there since I live on the south side.

    S

    Stazia Gaye
    5

    This process has been educational and pleasant. Never has a loan officer took so much time and effort to explain exactly what I was doing and the benefits of this process.

    S

    Susan Foster
    5

    Morgan is always helpful and friendly. We know everything will be done correctly because she’s very knowledgeable.

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    FAQs

    • 1. How Can I Get Related With Affinity Credit Union?

      In order to make contact with them for loans, you can making a phone call by +1 515-288-7225, or you can direclty look for online loans. If you need any loans like personal loans online, you can hit here, which is highly recommended.
    • 3. How Can I Secure a Loan at Affinity Credit Union?

      The most convenient way is to use their website's online form. For your need of cash advance loans from the Internet, simply search our website to learn more about details.
    • 5. What Am I Supposed To Do I Cannot Pay Back My Loan?

      The best way is to talk with your lender at first and deal with the issues for both parties.
    • 2. What's The Address Of Affinity Credit Union?

      Affinity Credit Union is located at 475 NW Hoffman Ln, Des Moines, IA 50313, United States. If you wan to visit them on the spot, you can make use of the map to find a way to get there.
    • 4. Is Affinity Credit Union an Agency? Or a Lender?

      Affinity Credit Union is a Credit union. Or you can directly find CocoLoan, which is a lending agency, can help you establish connections with 100+ lenders to get miscellaneous loans like installment loans for bad credit, look it up on this page to find out more.
    • 6. Can Affinity Credit Union Provide Car Title Loans?

      Sure. You can get bad credit title loans by clicking here.