Advancial Johnston St, Lafayette

Do not recommend! Carla and Hong are unprofessional and made my car buying experience very long and difficult. For one, they charged me DMV late fees that were from the previous owner. Secondly, they failed to complete my paperwork within a 4 month period and then reported no payments to the credit bureau. They initially agreed to help correct the reporting but then later claimed that wasnt their responsibility. I had absolutely zero strikes against me before doing buisness with them and will never use them again.

Interest rates are not competitive with other credit unions. Not hard to find much better interest rates anywhere else. Very disappointed that I will have to have a loan elsewhere because by credit union does not offer friendly rates on recreational purchases.

Apparently having crisp freshly minted bills is frightening to the staff at this branch. Had $500 cash in ones ready to be deposited and they were refused to be taken on the basis that they might be counterfeit because they don’t feel like other bills they had on hand. 1. Freshly minted, sequenced, and sitting in a safe dollar bills won’t feel like other bills for lack of oils from a human hand. 2. Was told to come back during the week when they had a manager on hand.... I’m sorry but what kind of establishment doesn’t have a manager on hand to provide assistance when scenarios exactly like this one take place. Conclusion: I will not be returning to this bank.

Very well pleased with the service I have always gotten at Advancial at both branches in Lafayette, La. Extremely friendly and helpful personnel.

Best people to bank with.Old fashioned service they know you by name.

A terrible credit union. They charge more fees than banks. Avoid them.

There are some seriously condescending tellers at this location. As an adult I don't expect to be lectured and talked down to by a woman who I don't know.

Great loan officers and staff. Highly recommend.

By far the best bank I've used