Advanced Disposal (Now WM) - Ft Myers Hauling & Transfer Station Pine Ridge Rd, Fort Myers Beach

Horrible service, piles were under 6' and less than 50 lbs. Customer service sent me to the call center in California, TWICE. Worst possible service!

If I could give this company zero starts I would but google seems to think I should at least give them one star. This is by far the WORST service I've every experienced. Every week it's something new with their employees. They never get all the trash out of the cans. They leave whole cans sitting there. There is always trash laying on the ground around my house and sometimes if the can isn't close enough to them they literally just don't come to the end of my street to get it. I HATE THIS COMPANY!

They have no problem taking your money but when it comes to actually picking up trash it's a whole different story and then when you asked to speak to a supervisor there is none at the moment! I'm sorry but someone whose had an account for 10+ years should be able to speak to a supervisor and get correct information Instead of a oh I don't know.

I believe my crew's names are Damuel and Josua. They are the best! They are very careful and courteous, and I could not be happier with their service.

I have worked with this company down on Fort Myers Beach since they took over Veolia (roughly 3-4 years) This company would not get by with the practices they have if they were not government contractors. They miss the mark too often and are not good at making up for it. They service Fort Myers Beach as well as other areas in Lee county and they cannot seem to figure out how to navigate the logistics of this town in and out of season. They also do not seem to know where their trucks are at while they are in the field (a very important tool for today's day in age)

I think they are ok but I work for them. Technically waste management so I might have a slight bias.

I love how my trash cans get thrown into the ditch each week, the lovely trash juice that leaks out at each stop, the trash your guys dump in our streets and yards, but I especially love how you leave the horticultural waste until it kills the lawn. Top notch guys, top notch. Maybe comcast could learn a thing or two from ya.

Terrible services, my yard waste has been in my drive way for 5 weeks. Lazy people, don't pick up any bag if is over 10 pounds when they stated it very clear that the bags could be up to 50 pounds. I giving them one star because I can not give the 0

Called three times for a recycling bin every time they tell me soon asked for a supervisor to call never heard from anybody. 6 weeks now I have given up .

I’ve been waiting for a month at my new residence now waiting for my trash and recycling bin to come in.the house did not have anyone when we purchased the home call them told me they were on back order so I waited as time went by nothing change.Im still waiting and trash refuses to collect my trash or recycling can not believe the service totally unacceptable.They need to be better with helping people and giving them the right information.