Advance America Broadway, Chula Vista

The girls always make me feel like good while I"m there. Excellent customer service

Recently loaned from these guys when I was in a tight spot and needed an extra hundred dollars. After providing my credit card info I asked if there would be a EFT and the teller told me no. I honestly did not believe there would not be an EFT but accepted the terms When they called about payment on my off week I asked if they can add a fee until.the on week when I was able to pay. They said no hit me with an EFT and then charge me when it didn't go through. The only reason I was annoyed by this process is because the teller was not truthful and forthcoming with the information regarding EFT's and or the fees relatedted. In finality an official from one of stores called me and we discussed these issues one on one. She apologized about the circumstances regarding the EFT. She cited a difference in terminology as the main issue. They refer to EFT's as ACH. She also offered to return the 15 dollar return fee and I accepted. Ultimately Advance America's communication and timely addressing of this issue has turned an almost bad experience into a very positive one. Thank you.

Customer service was excellent, I felt welcome as soon as I went in. Service was fast and efficient!

Jose is very helpful thanks !

This place is like heaven.... The ladies take care of you and they have good communication skills with all customers. They are caring.

Marietta and julissa were very kind young women great customer service and definitely business women beautiful personalities

Marrietta is a professional and helpful person great to do businesses with her

Staff is very friendly and is always looking for ways to help get people through though situations. I dont know what i would do sumtimes without their services

very good customer service, there always on top of things and very helpful,love coming here

Always great service at this location.