Advance America Outer Loop, Louisville

Ms Kathy was extremely nice and helpful. This was a very smooth and fast process. She was very informative, engaging and professional. I will definitely be returning and would recommend to everyone

Kathy is an amazing she helped.me get a loan and she make sure she tells you what u need to apply. Best customer service ever experienced.

Super nice employees, fast and easy process, would return!

Kathy was amazing. Very informative and the payback was reasonable. In and out service I wish I would have came sooner. Definitely go see Kathy for any of your financial needs

Great experience, get people that work here and they are 100% great with meeting customer’s expectations and very well informative with great information about other ways to pay cash advance back with out having to come in. I high recommend this if you’re in need to borrow advanced loans.

The staff is the best and will work very hard to meet your needs. I wouldn’t go anywhere else in town

Ms.Marty was super helpful, friendly and fast glad to do business with great costumer service! Thank you! Marty.

Roshina Gaiter has excellent customer service skills she's very polite and productive I would request speaking to her, every time you visit she knows exactly how to help & very friendly

I believe the worker lied to me I guess she just looked at me and decided what she should give me I called the Kentucky Frankfort line and see if I had Loans out because I did not remember I had one from 2014 I forgot about for 200$ so they tell me I can still get 300$ so I get there and she said I can get 100 with a weekly check stub of 875$ and then I say that doesn’t even make sense well if you have a check stub for maybe 1000$ I can get you another 100$ what how ? So you telling me you have to make 1500$ weekly to get the maximum $500 loan but little did she know the girl before me was my sister and she’s paying back a 300$ loan and she makes 500$ a week so I’m that case I’ll be having her investigated

My son had a loan through them and they just now put it all through his bank and took his WHOLE check this isnt right!!!! He has a wife and kid and a baby on the way and he has no money now he hasnt gotten his stimulus yet either so I think this is sooooo wrong!!!!! If they will do this now when we are in a pandemic I dont think I would want to use them!!!!