Addition Financial Silver Star Rd, Orlando

Tried to call them to make my first car payment 10 minute wait time is turning out to be a 33.0 minutes and still waiting. I hope the drive thru on Saturday isn't as long.

@Rhodie offers not just great customer service but she greets you with a smile. She goes above and beyond to help solve your problems. I couldn't ask for a better representative! Thanks @Rhodie

If i could give 10 stars i would. Let me tell you i walked into this branch in tears because of a situation i was having. When i tell you Kimberly took me in and worked on my issues as if it was her owns . She went above and beyond customer service. She did not leave ne until my situation was fixed. I wish every branch had a Kimberly.

Ms. Rhodie did a wonderful job in helping me anyway possible and with a smile through the whole process, that's very important to the customers because we feel like we are somebody when we walk in

Great customer service! Fabioula was great, she make sure all my questions were answered. This place is awesome and the staff is just as pleasant. Best place to do business!

My experiences with addition financial services on silver star is always wonderful. The managers and the tellers are very nice and courteous.

Had a pleasant encounter with a young lady named Rhode. Any questions I had, she was more than happy to help with. Keep up the good work!

Hi! The bank was nice and clean and I had a GREAT greeting from Shaneque F. She helped me very quickly and was very pleasant!

I want to give a thank you to a young man who works at this location named annelle I saw him at the grocery store and I let him know I was having issues ith my account and he took the time to help me through everything and was so patient with me he didnt try to brush me off and was so friendly I hope he sees this and knows I really appreciate him and his help wish there were more people like him.

The Silver Star branch is the rudest branch I’ve been to. My account was stated that it was locked when I went to the drive thru, so I was instructed to go inside to speak to a MSR. The reason I didn’t want to go inside is because I injured my knee, but I still went. As soon as I got to the door the MSR locked the door and stated to come back on Wednesday. Like lady didn’t you see me limp all the way from my car to the door. She could have stated that before I got to the door. This isn’t my first encounter with this location.