Acura of Springfield S Campbell Ave, Springfield

Excellent customer service!! Ty is great and goes above and beyond. I live in Jefferson City and they gave me a loaner while working on my car. They brought my car back to me when they were done. I had my car in KC twice for the same problem and they couldn't find the problem but Springfield in 1 visit did!!! I will always do business here!!!

I drive a 2000 Acura TL and the service department always takes great care of me despite my car being very old and having a ton of miles. I feel they treat me as if my car is new. Today Dustin is helping me out, he is great! I have also worked with Jana and Tyler. Dustin has told me all the maintenance prices up front without me asking and has great customer service and is doing his best to save me money without skimping on my needs. In the past working with Tyler I feel he is a little condescending as I am a young female who’s Dad takes car of car costs, however this visit is different! Thanks Dustin

My deal was amazing. I did not come in to buy a car but my sales person Brooke was so in tune with my needs. She found me the perfect TLX. And I am so happy. I am a customer for life!

Top-notch Place, Y'all! Bert & Jesse nailed it in helping us find the perfect ride...along w all the bells & whistles! This place has the all around perfect package...stellar customer service, along with experienced techs. This place focuses on community & now we are part of the Acura family! Plus they treated us to a smoothie! Over the top great experience!

Very nice and friendly did everything to help us get approved

I'm so glad I'm still able to get my car serviced at Acura since Saturn went out of business. The staff is friendly and helpful. They always fit me in to their schedule...sometimes with just a few hours notice. The waiting area is very comfortable with tv and magazines and even refreshments. Thanks Acura

Brought my Acura MDX in to have the the transmission fluid and rear differential fluid changed they said they would wash the car and vacuum the inside too..okay great right? Well at 4:45 pm..on Friday after having the car all day they said it was ready The cost ..$385. But that's not the big issue. I picked my car up..the inside wasn't vacuumed at all as water was still dripping from the outside.. and as I was driving away..noticed the lovely grease palm prints on the passenger seat, center console and greasy black shoe marks on the driver's side carpet. i called the service manager and left a message that Friday..never got a call back and called again on Tuesday. I told him what had happened and he was pretty dismissive ..no apology and said "well bring it in and we'll clean it."...No thanks...I did it myself.. I was considering buying a new Acura..but I won't from them..AND THEY'LL NEVER SERVICE MY CAR AGAIN!

Miles Canady is an amazing sales man. No pressure from him and was willing to do anything to work with us. Five stars all the way.

Was hesitant to go to any dealership after having a bad experience the evening before, but my mom and I went car shopping yet again. We were not "swarmed" by salesmen. I actually approached Aaron Meier who became our salesman. He was not pushy, he was patient and very kind with my mother and myself. We had our own financing at what we thought was a great rate. BJ Drew fought to get us a better rate, so we went with them on that as well. We are very proud owners of an Acura and are so glad we feel we have an honest group of men to deal with. Wade also filled in a bit while Aaron assisted other customers. That was very much appreciated. They were great! Can't thank them enough!!!

Please see my update below Hard to believe the reviews are all 5 stars we went to them pre approved financing already knew what we wanted and still spent over 5 hours just sitting around waiting never could understand the wait time. When we finally got to talk to the financial guy took less than 30 minutes to sign papers. But that's not the best part the vehicle we wanted we asked repeatedly to drive and where NEVER OFFERED never given a test ride, test drive or allowed to hear the vehicle even start until all the paperwork was signed. This is a dealership that sells used vehicles certified checked yet they never said a word about this one having a engine light on or key fobs that did not work among other things. This was the top salesmans personal vehicle it was great nothing wrong with it. This dealership is not trust worthy will never return and never recommend to anyone. Update on my review; 1. Reviews are read by the delearship 2. They do want you to have a good experience with them and will work hard to ensure that you are satisfied with them and your new or new to you vehicle. I know have to say I'm very pleased at hoW Acura and all its employees work hard to make sure customers are satisfied, they repaired the cause of the engine light fixed the remote start and even offered me another vehicle to drive during the repairs at their expense. They did not act unkind in anyway due to my original review only wanted to do what ever it took to fix it. Now I have to say I will be back the next time I'm in the market for a vehicle they are great people and deserve this updated review