ACE Cash Express S Havana St, Aurora

Hailey and Melissa are always so helpful! I love coming to see them.

Rep was Melissa 124653. Very professional courteous to everyone knowledgeable good customer service with a smile.

I brought in, unknown to me, a bad / stolen check. The dollar amount was high, and the cashier said she had to get approval. She asked where the check came from, I told her I sold my 2003 Dodge Neon. She called the credit union the check was written on, she had to call 3 different numbers to reach a live person. They advised her the check was stolen. Her immediate response was for my well being. I was sooooo impressed. I told her I did not give the vehicle to the buyer and then her and I worked with they credit union to provide all information on who and how check was sent to me. I have been an ACE customer for more than 10 years, I have a debit card with direct deposit thru meta bank I love. This experience is why I continue to come back to ACE for my check cashing needs. She deserves a raise and or promotion. She represented ACE check cashing very professionally!

Melissa is amazing, friendly, professional, knowledgeable, and always provides excellent service...

The store attendants would be very helpful with financial and banking topics

Do NOT visit this location!! The two girls in there are so rude and in a rush. They talk to you how they want. Customer stepped outside to make a call and the trash talking started right in front of me. Management PLEASE educate ur girls on what CUSTOMER SERVICE IS.

Great staff very protective of people when cashing out ur law suit and big money. Feel very safe here and my money ty great job ace cash

Melissa and Shvangi are very helpful.

The lady that is working there right now , Saturday 24th around 1:15PM has the worst damn attitude ever. Since you walk into the store , she has a horrible attitude ! DONT GO THERE !!!! SHE NEEDS TO GET FIRED ! I asked a couple questions and she acted like it was a big ass inconvience !

Complete a**holes. I called before I even decided to go there to make sure my NYSID would be okay to cash a check and the woman on the phone said "no problem" but it was a huge problem when I got there and tried to cash the check. I'm sure answering questions on the phone AND knowing the policies where you work are real difficult but not impossible, right? I mean these idiots are trusted to handle people's money it shouldn't be asking too much to expect them to know whether or not they accept out of state identification. I'm sure it's a real big f**"in hassle but so travelling an hour out of your way to find it was a complete waste of time