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Access Federal Credit Union Franklin Ave, Clinton

4.1
(10)Loan Agency
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6 Franklin Ave, Clinton, NY 13323, United States

+1 315-557-1000

https://www.accessfcu.org/

  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
  • Saturday9AM–12PM
CLOSED
    Access Federal Credit Union 01
    Access Federal Credit Union 01
    Access Federal Credit Union 02
    Access Federal Credit Union 03
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    Personal Loans Near Me In Clinton of New York(NY)

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    $1000
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    Reviews

    4.1/5.010 Reviews

    J

    Jacqueline Streichert
    1

    Very rude and as clicky and political as a small could be. I have 2 direct deposit from 3 Employers. So I not only work hard but when I ask for a fee they are rude . Probably in the past 3 years has been worse. I have been banking here for 10 years and when asked to speak with manager for a fee reversing (which I hadn't asked for one in 2 months) he suggested I find a new back. Very young manager does not go by customer is always right but to use his and a few employees supervisor authority as a high. Bad attitudes and picking and choosing who you do favors for is bad unprofessional service. Plan and simple. Thanks for the time when Sue was there.

    N

    Nanette Stine
    5

    The employees here have gone above and beyond for us in the last several years. Today, Member Service Representative Joella Burt helped me with an item our mortgage company needed at the last minute. She even took extra time with me, making sure I had everything I needed. Thank you!! We appreciate your help and support.

    H

    Heather Loveland
    2

    I am so disappointed with the service at this bank. I gave a 2 star rating because there are a few staff members who I truly enjoy, but that doesn't make up for the inconsistent service provided here. A few recent instances: 1. The bank manager publicly embarrassed me in their lobby when discussing depositing a large check from my client. 2. The computer misread our bank deposit and cut it $100 short. When my staff caught it we brought it their staffs attention the bank assured me we would have a resolution in 2 days. When more days had passed I brought it to the HMR's attention who was short with me when telling me she hadn't been made aware of the problem. Finally, we received our $100. Thankfully, I had followed through on this or there would not have been a resolution. 3. When trying to close my fiances & mines joint account I was told 3 different answers on if he had to be there or not. Somehow he had been made the primary on our account which was done without our knowledge. This is my primary bank & not his. 4. Their teller suggested to my admin staff that she should be listed on our business account. 5. The tellers consistently gave my office staff the business bank account totals when they should have been blacked out. It is too inconsistent to try to run a business and our household out of. We always have to double check their work, deal with bad attitudes, & take extra steps. I would suggest looking somewhere else where staff are trained to treat you well & are trained how to do their job properly.

    B

    Brady Carroll
    5

    I was deployed with the Army for nine months and before I left I forgot to notify Access of my change of address, which incurred roughly $80 in incorrect address fees. After I called and explained the situation, the manager I spoke to, Suzanne, was very professional and courteous and fixed everything for me personally. Customer service is patient, helpful, and transparent.

    J

    John Clausic
    1

    Wouldn't recommend this bank to anyone

    G

    Gary Pembleton
    5

    The staff was very friendly and helpful. Even though I was not a member Margaret helped me take care of some short notice paperwork for my house and made sure I had everything I needed. Thank you.

    K

    Kelly Lawton
    3

    Just started using this bank. It seemed like it'd be a good fit but be careful, they charge $.25 every time you use your debit card! Oh, and don't tell you so they probably hope you won't notice.

    i

    isabelle Malysa
    5

    Never have I had a problem I have been with this credit union over 30 years great people to deal with

    a

    allen miller
    5

    I hate using the drive through, I would much rather go inside and feel the positive vibe and see the smiling faces

    R

    Richie Valenzuela
    1

    You cant even get through to anyone. Such a horibble business practice.

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    FAQs

    • 1. How Can I Connect Access Federal Credit Union?

      In order to get related with them for loans, you can dial this phone number +1 315-557-1000, or you can direclty find out loans online. If you need any loans like bad credit personal loans, you can click here, which will be more convenient.
    • 3. How Can I Get a Loan at Access Federal Credit Union?

      The most convenient way is to fill in an online application form. For your need of payday loans online, simply search our website to discover more details.
    • 5. What Should I Do I Cannot Repay My Loan?

      The best way is to discuss the details with your lender at first and think of a solution for both parties.
    • 2. What's The Location Of Access Federal Credit Union?

      Access Federal Credit Union is located at 6 Franklin Ave, Clinton, NY 13323, United States. If you wan to visit them on your own, you may use the map to find out a way to get there.
    • 4. Is Access Federal Credit Union an Agency? Or a Lender?

      Access Federal Credit Union is a Credit union. Or you can directly find CocoLoan, which is a lending agency, can assist you in connecting with 100+ lenders to get multiple loan options like installment loans, look it up on this page to find out more.
    • 6. Can Access Federal Credit Union Provide Title Loans For Bad Credit?

      Sure. You can get title loans by clicking here.