Academy Mortgage Yuma W 16th St, Yuma

Wow what a great team. Short response times and friendly service. I would recommend Edwards team to anyone looking to purchase a home. Thanks for your help getting us our new home. We can not wait until my sister closes her loan with Edward and the team at Academy Mortgage.

Absolutely amazing. They made this process so easy!

We worked with Tory at Academy and found her to be an excellent loan agent. She answered all of our questions quickly and watches through this whole process.

Derek Egeberg of Academy Mortgage assisted my daughter in refinancing her house. Derek is an expert in his field and advises his clients how to improve their credit (hopefully before applying for financing). If a client had already been elsewhere and the financing had fallen through, he can often still obtain financing for them that they can comfortably afford and explains everything along the way. I highly recommend Derek and his team at Academy Mortgage.

Honestly, I don't even know where to start with this review. I was recommended to Jaime by my chosen realtor, Jackie Feaver. Jackie had mentioned that she worked with Jaime in the past, and always had good experiences. I presently work for a financial institution, and as such as more inclined to use my company because of added benefits as a team member. However when I spoke to them, I didn't receive great customer service, and was made to feel like maybe this wasn't the right time for me to buy a home. Feeling a little discouraged, I called Jaime on a whim. I made this call on a Sunday mind you, and she picked up the phone right away. I explained that I was nervous because of our credit, and had a general idea of what we wanted to do, but didn't know where to start. At no point during the process did Jaime tell me that it wasn't going to happen, she kept saying that we were going to make it happen. She laid out all the options for us and let us pick which one best served our needs, and even agreed with us on our final decision. She always responded to my text messages or phone calls, despite them sometimes being at 7am or 9pm on any given day. Jaime truly went above and beyond for our lending experience. She kept us updated every step of the way, let us know what we were pre-qualified for and what kind of homes we could look at, and congratulated us when we put in an offer on the home we eventually closed on! Once we made the offer, it seemed as though everything started to fall apart, we had some issues with the sellers, my husband was working overtime, and I had foot surgery, on top of us having to be out of our residence by a certain day, the stress was there, tenfold. Jaime didn't let me get stressed out about the mortgage though, because she had it handled, and when I was worried about my husband being late to the signing and pushing it back, she covered that too and made special arrangements for us to close late but still fund the same day. I honestly could talk about how good this experience was until I'm blue in the face, and I've recommended everyone I see to Jaime whenever I know they're looking for a home. She is knowledgable and on top of it and will not let you be stressed or discouraged, she will work with you to make sure you get the home of your dreams just like she did for us. I cannot thank Jaime enough and hope that everybody goes to her for their home lending needs.

Everyone I worked with was extremely helpful, this was my first time buying a home and the people at academy made sure I understood everything I was signing. This made the overall loan process much easier. They were also very good at contacting me when something needed to get done.

Kortnee was very organized and helpful, providing us with lists of paperwork we needed to give her. She answered our calls quickly, even after hours, and her assistant was always helpful as well. We wish the experience with our realtor had been the same way.

My experience with Derek Egeberg and the team at academy mortgage was excellent. They were professional and courteous. Derek guided me through the mortgage loan process and answered my questions. I highly recommend Derek and the team at academy mortgage.

Academy mortgage has an excellent service. Team is very friendly, supportive, and knowledgeable.

Worst experience, from getting information to just a simple return phone call. Pulled my credit and am just wanting to get approved or denied just to get out of this business transaction. Be weary of letting them pull your credit until you know they are the mortgage company for you. Treated as if they are doing me a favor and not as a customer trying to buy a home.