Academy Mortgage Woodland Square Loop, Lacey

I found Brenda with Academy Mortgage to be not only very friendly, dependable, and professional, but extremely knowledgeable while easily answering all my questions, and making great suggestions. Brenda is very responsive with emails and phone calls and will not leave you hanging and waiting for answers. Her follow through is to be commended! You just cannot go wrong with this type of Customer Service! Thanks Brenda!! Pauline S.

Brenda was PHENOMENAL! We were first time home buyers and she put us at ease answering every single question. She was SO quick to get back to us and we wildly appreciated her flexible hours. She managed to get a VA loan closed for us in 2 weeks! She is on top of her game and knows her stuff. She'll go to bat for you with the other people involved to get your stuff back quickly (she got something from the VA back in 24 hours!!!) and will get you the best rates she possibly can. 100/10 would absolutely recommend her to everyone! She was fabulous.

Jeff and Michele are an awesome team, great communications the entire time. Makes it easy for me to refer my homebuyer clients to them, as I know they will have an excellent experience.

Melanie and Amy were so fast and helpful! They gave us great advice about buying our first home and they were always available, even after hours. We would recommend Academy to any of our family or friends.

Kim Westall went above & beyond making my home a reality! A ‘not possible’ from others turned into ‘let’s make this happen’ with Kim’s expertise. I wanted to buy a weird house in a pricey neighborhood and had a lot of circumstances which made securing the right loan a challenge. Kim had an answer for every obstacle. She got me into a WA State 1st time homebuyers class and loan program (which had a ton of useful information and helped with my closing costs), she helped me navigate every step of the complex loan process, ensuring I had the right supplemental docs even going as far to help track down my employment records from West Africa. She educated the brokers & smoothed the way when we got an appraisal $60k lower then purchase price. Even at the end her advice & speedy replies saved me from a delayed closing. Thank You Kim!

It's a really 'good' day! We came to Melanie and Academy Mortgage via a recommendation from a very close and trusted family friend who does 'not' recommend lightly! That recommendation panned out with flying colors! It's a 'really' good day!!! Thank you, Amy! I hope you are also having a really good day! Lots of them! Emphatic here! The entire process was clear, informative, educational and expedient. Will certainly recommend you to others!

A wonderful and profession business. Their attention to you as customer is top notch. They are always effectively communicating with you as a customer. I never felt alone in the process. I hold hardly recommend Academy Mortgage for your home buying needs.

The team at Academy Mortgage is hands down the best in the business! From their great advice on what path is right for you to their professional, efficient, and smooth handling of every real estate transaction - they are simply the best around!

Brenda Thornbrue was a very knowledgeable, patient and timely mortgage broker. The partnership between myself(realtor), client and Brenda was so collaborative it made this purchase for my clients fulfilling, as well as me. As my clients shared with me, Brenda made this process a lot easier than I ever thought it would be.

Kim Torres is an amazing lender, responsive, kind and caring!