Abri Credit Union Renwick Rd, Romeoville

In all my years working with Financial Institutions, both personally and professionally, I have never been more fortunate to work with the people at ABRI Credit Union. My Family was in a difficult spot and just needed someone to listen to us and not process our Application and let a computer decide. The Team at ABRI jumped hurdles, went through hoops and talked us through the process every step of the way. It was some of the minute details they brought up that got us approved - and they only knew about them because they talked to us, listened and made it happen. I'm sure others out there have a "unique" situation they feel won't get them the financial help they need. But trust the Team at ABRI, because if anyone can make it happen, they can and the rates and terms were lower than our bank we've been using for years. Jamie, Ariel, Shanan, Dona and a host of other people there will make you feel welcomed and treat you like family. We are truly Blessed to have found them and will use them for all of our financial needs.

My wife and I got the luxury of working with Shantell for our auto loan. We were in a rush and needed the approval process to proceed ASAP. Shantell did an amazing job of keeping in contact with me throughout the process. She even stayed late to make sure we walked out of there with our check so we could get our car the next day. Shantell went above and beyond what she needed to do and made the experience incredibly easy for us. We will definitely go back to her if we ever need another loan. Again, thank you so much for helping us out.

We have had car, personal and 2 home loans with Abri and very happy with them. Jaime was very helpful and answered all our questions with a bigger purchase loan. Great bank to work with.

Jamie and the rest of the team at Abri were fantastic throughout the entire mortgage process. I highly recommend them. They answered all our questions and guided us through everything.

Worked with me to refinance my mortgage (also originally through Abri), as well as refinancing two cars to take advantage of lower rates. The staff made the process exceptionally easy, and got back to me promptly whenever I had any questions or needed a process explained.

This place has changed so much, I used to recommend them like no other. The dynamic there has dropped drastically

Shantell from the Romeoville location was so accommodating and helpful. She was so nice and friendly! She was down to earth and truly cared about my financial concerns. These are the people that deserve to be recognized because they are amazing at customer service and truly care about making the customer happy! She gave me great advice and spent time really listening to my concerns. She was the BEST!!!!!

I will never use this company again. Went smooth for the first year or two of having a loan with them for a car. And now I have nothing but problems with them. My co-signer tried to pay my payment for me(his name is on my account) and the lady refused him and the money. She wouldn’t even bother to check her computer to see that his name is listed. That’s not the only problem I’ve had either. Once my loan is up, I am done with them and their ignorant staffing. I do not recommend going here.

We have had our checking and savings accounts with ABRI for over 35 years. We have moved around a bit and have kept those accounts. Over the last 15 years all our banking has gone through ABRI accounts. We have also used commercial banks in the last few years for our house mortgage and line of credit. After some bad experiences with commercial banks, we recently moved our mortgage to ABRI. It was a very straightforward and transparent process and we should have done this a long time ago. Highly recommend ABRI credit union.

I cannot say enough good things about Jamie Hogue and Kim Crossman. They both went above and beyond what was expected. They both exhibited professionalism , but also kindness, patience and true concern from the first meeting, where we applied for a pre-approval for a mortgage, to the day of closing, and even now. They are very special people who care and it shows!! I am so very thankful to them and ABRI Credit Union. I will be spreading the word!! THANK YOU JAMIE AND KIM!! You make the world a better place!!