1st Source Bank S Bend Ave, South Bend

Love my bank! I haven't used a bank in years but I opened an account here & they have been amazing! They were extra helpful when I needed a replacement card & I received the new one in just a few days. I like that they have multiple locations & ATMs everywhere so that I can access my money any time everywhere.

Terrible customer service. Service teller Candise was so rude. I closed my account with them because this branch gave me no cooperation. Do yourself a favor and stick with a credit union

I'd give it -5 if the option was available. Terrible customer service. Drive through teller was extremely rude. I will never go to this location ever again

I've been a part of this company for about seventeen good years with hardly any hiccups. The tellers are very polite and supportive all around the community and the loan officers tend to give extensive knowledge/tips before anyone takes out money depending on the economy's current condition. My transactions are usually flawless except with the ATM, which explains the one star deduction. Not entirely sure why, but getting money from any 1st Source ATM is a bit of a gamble. There's either a problem with the machine's software or the fact there's only $100 deposited into it per week. When I (or others already there) do the routine to withdraw any amount it says 'transaction cannot be processed at this time'. This leaves the option to shop at a 24/7 store and get cash back or (if desperate) find one of those questionable machines charging $3+. Yikes. Then again my presence has a tendency to make computers malfunction. if I stand too close.

Not a big fan of the tellers here. I was denied my check to be cashed because they don't "know me or the company my check was from" yet if they looked and saw, my father and I have been with their company for YEARS! Seriously??

have to cash my social secuityr check here before i go spend it all on fazoli