1st Florida Lending Consulate Dr, Orlando

Outstanding service with my refinance process despite the challenges of Covid-19 times. Stephenie was instrumental with her knowledge and expertise to explain every step of the way! I highly recommend 1st Florida Lending!

As Military Veterans, trust and attention to detail is of utmost importance. 1st Florida Lending is a company that you can trust.1st Florida Lending helped us buy our first home. Even with credit challenges, our limited knowledge of the Military VA home loan process, and expansive list of potential properties, we can say, "You can trust 1st Florida Lending to get the job done."-Thompson Family

WOW . I had decided to wait a week before posting my review to make sure that I wasn't just reacting to a situation too quickly . As in other reviews , If I could rate this company negative stars, that would be appropriate . I am not going to write a long drawn out complaint , rather I will just state the facts. I own millions of dollars worth of real estate all over the world. So this is certainly not my first time getting a loan commitment, this is however my first time being lied to . I was assisting my son in securing a loan as a first time homebuyer. He has good credit , makes a great income , but I knew that the ratios on a conventional loan would be tight . I did my due diligence, in looking for a FHA lender locally here in Orlando . I call around a few paces , I spoke to Mark , first when I called , he really made it out that he was the owner of this company , and they are a direct lender. He then said we would be working with Carlos with the loan application. next thing we know we are dealing only with Dee. After submitting the app. Dee says that is a clean approval , they will go conventional . Fast forward 1 week before the closing , we still did not have a final loan commitment as underwriting was continually asking for stamped bank statements , The closing COST WENT FROM $ 14,500 TO $ 38,000. WHO DOES THAT ??? They delayed the closing by 10 days, then they still did not have a closing date . We had purchased furniture , and in the end we LOST OUR DEPOSIT . Over $3,000 dollars. It was an endless loop of chaos dealing with them . Carlos really has no clue, when I asked to escalate this , he basically says , let me talk to Dee. Once while on the phone with him the call dropped out , he didn't even BOTHER to call me back . They all Lie , every last one of them , if this what you do for over 19 years. should know front end ratios, instead of stringing people along , they hope you are so far in you will come up with any amount of money to close. I spoke with Carlos in the end, when I told him I was going to write a review , he said verbatim " POOR PEOPLE WRITE REVIEWS " . He couldn't be farther from the truth . They are unethical , liars , unprofessional , and I am going to write to the BBB. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE , A BIG WASTE OF 58 DAYS OF MY LIFE AND MONEY . AS YOU WILL NOTICE AGAIN THERE ARE SOME POSITIVE REVIEWS THAT CAME BEFORE MINE , HE IS TRYING TO OFFSET THE NEGATIVE ONES. I'm sure there are not legitimate. STAY AWARE FROM THIS BUSINESS , YOU WILL LOSE TIME AND MONEY .

I am happy that I was able to close on a loan. It was a difficult loan but thanks to 1st Florida Lending Corp, we made it. I had the pleasure to work with Yasmin, Marysol and Jose. Yasmin is an excellent loan officer, very patient, and very knowledgeable. Customer service and Processing is amazing. I highly recommend them. Muchas Gracias.

Our experience with this company was great. Upon first meeting Carlos and his team, they were very welcoming and after reviewing our information told us they could get us approved. We were apprehensive about that because we had already been turned down from one previous lender but they stayed true to their word and got us pre-approved the same day and were able to get us approved for the home we wanted. It was a very long process but they pulled us through it and we couldn't be more happy.

Make sure you read the bad reviews about others losing their escrow deposit... We almost fell victim but were smart enough to have a backup lender. It was like night and day the other lender constantly updated me on every aspect and what was needed next... 1st Florida lending very slow response and do things backwards and have their people working from home with your personal information, not secure at all..... Tashema left our loan just sitting on her desk and now it’s time to close and guess what, she never submitted to underwriting because she couldn’t take the time to call or email and say hey we need verbal authorization to move forward, even though the boss loan Mark said don’t worry she does things different and pulls credit last and everything is rolling, she knows how to get these loans closed I’m posting pics of conversations so they can’t say they don’t have no record of the loan like they do with all the other bad reviews... Read the good reviews closely too, they seem fake to me

I want to take a moment of my day to thank Carlos Matos of 1st Florida Lending for helping my son and I purchase our first home, they took the time to explain everything to us and help us get the best terms available. I would recommend this company to anyone looking to become a homeowner. Maria Fernanda Cardona.

Was a pleasure doing business with 1st Florida Lending in Orlando. There 10-day closing program was the best program for my situation since my other lender left me hanging. Carlos and his team was knowledgeable and professional with great rates. I would gladly recommend them to anyone. Thank you JP

We couldn't be happier with the entire mortgage process!! From start to finish, Carlos Matos at Florida Direct Lenders was efficient, knowledgeable, friendly and professional. Mr. Matos was not only great to work with but he kept me up to date and very informed throughout the lending process. Mr. Matos was accurate with the numbers from the start which made it easy to keep our budget where we wanted it. Everyone working their made us feel important and quickly responded to our questions. My family and I are moving into our new dream home this weekend and the whole family is very excited. The whole process couldn't have gone any better and we want to thank Mr. Matos and Florida Direct Lenders for their help.

Very stressful & exhausting experience!!! This company asked the sellers for 3 extensions because they could not finalize contract by the deadline to close on a home! I'm now out of $2,000 from escrow deposit, appraisal, and inspection!!! Carlos could only say "I'm sorry these things happen". Carlos LIED and kept saying they can close on anything, BUT THEY ONLY say that to gain your business!!! I fell for their slogan, "We can close you when others can't" -please don't be fooled!!! Carlos does not stay in contact when you have questions and concerns. He ignored my emails and texts, and would also hang up on me. Never listened to me, always gave me excuses of why he couldn't close on time. His VERY OWN receptionist told me that she receives calls ALL day from his clients complaining about his work not being done correctly or on time!!! She acted as if it's nothing new! I would avoid this place like a plague; you've been warned!!! I should have trusted the 4 bad reviews before me- they sound just like my personal first hand experience!!! Edited: And I'm sure all these new "good" reviews are fake that Mark & Carlos creates, especially since none of them existed until after I left this bad review!! Wow, they're really trying to offset my bad review. Complete frauds!